This was my first visit to Bridgend motors the sales member was very helpful and friendly and most importantly there was no hard sell. Bought a Range Rover from them which after a couple of days came up with a fault code the service staff again very helpful and friendly got the car booked in and fixed that day even my wife who doesn’t like car sales people said she would happily go back again the next time we are looking for a car
I bought a three year old Vauxhall Grandland from Bridgend in Kilmarnock and am fairly pleased with the car,however a few things left a bit of a bad taste. I was promised all the things that were missing would be replaced, ie the inflation kit out of the boot and the car mats. On the day I picked the car up i found a £2 foam aerosol in the boot instead of the inflation kit and no mats. The salesman promised they would be delivered to my local garage and he would phone me to pick them up. Needless to say a month later they haven't appeared. The main reason however for the poor review is I was promised a tank of fuel. The salesman actually drove to the petrol station to fill it while I was waiting. When I got in the car to drive the 12 miles home the dashboard screen had been changed so the petrol guage wasnt ahowing and not knowing how to change it I didn't realise the car was less than three quarters full until I got home. The guage had been showing when I test drove the car a few days earlier. I filled the car after driving the 12 miles from the garage and it took £25. Its a pretty poor show after spending £15000 on a car and i wouldn't buy from them again.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.


Bridgend Motor Group - Ayr Autoplex
Heathfield Road, Ayr, KA8 9BN
Bridgend Motor Group - Ayr Autoplex
Heathfield Road, Ayr, KA8 9BN
(View 1,150 vehicles in group)
(View 1,150 vehicles in group)
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