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Bridgend Ford
Cowbridge Road, Waterton Industrial Estate, Bridgend, CF31 3BF
bridgend
4.6 (3,555 reviews)
Joined 2012
Bridgend Ford
Cowbridge Road, Waterton Industrial Estate, Bridgend, CF31 3BF
I had a great experience with Bridgend Ford, thanks in large part to Zara. From my initial enquiry right through to completing the sale, she was consistently professional, approachable and attentive. She took the time to answer all my questions clearly, kept me well informed throughout and made everything feel straightforward and stress free. Zara\u2019s customer service really stood out - she was knowledgeable without being pushy and genuinely seemed to care about finding the right fit for me. It made such a difference dealing with someone so organised and easy to communicate with. Overall, I\u2019m very happy with my experience with all of the team members I dealt with and would definitely recommend Bridgend Ford, especially if you have the chance to work with the lovely Zara.
We rang Bridgend Ford about a used Citroen c3 that we had seen online. The lady I spoke to confirmed the appointment. we arrived early and were introduced to Cameron. Cameron knew what we were looking for and he was structured and informative and arranged for a test drive. He was exceedingly helpful and attentive and secured the sale in short time span.
Me and my wife visited few days ago about a motability car for my wife as last company let us down. Holly went above and beyond and answered all questions myself, wife mother and father had. I cannot recommend a better company! All very friendly and help with every request. I am happy I made the choice to go to ford and cannot wait for our new car. We will not go anywhere else in future. Highly recommend!!!
Worst service I\u2019ve ever received. Dropped car off at 8.30 am with an 12v battery warning that had been recurring for weeks and asked them to investigate and replace if need be. I returned at 5pm having received no phone call or information all day (the only car in our household). I\u2019ve just got in the car and the same warning is on the dash. Not convinced they did anything at all. Just take it home and charge it they said. Like I hadn\u2019t already tried that. Avoid Avoid Avoid!!!!!!
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
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