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Bexhill Motors Eastbourne
85-89 Pevensey Bay Road, Eastbourne, BN23 6JF
Bexhill Motors Eastbourne
85-89 Pevensey Bay Road, Eastbourne, BN23 6JF
My son bought his first car from here a few months back and being naive didn't really check everything over. The main issue he's had was the aircon was not working when he bought it but didn't realise at the time. So during the hot weather it hasn't worked and recently got a quote to fix it which was about \xa31000. He also had a few other fault lights which they said they would fix but never did and damage info screen. Also we've noticed the skid plate under the engine bay is missing. Unfortunately being a young naive driver he was afraid to take it back and question this before the 3 month warranty ran out. So I would advise anyone buying a car from this used car dealership to check everything thoroughly or you will be out of pocket. Basically a typical used car dealership not to be trusted. Hopefully he will learn from this but he's now saddled with a car that's nowhere near what he paid for it.
Edit: it was serviced at the branch opposite Asda in Eastbourne, by Toby the mechanic I would believe! This is where I dropped off my car and picked it up from myself! Bought my car from here a couple of years ago, the people seemed nice at first but they sadly seemed to be a bit dodgy. I had some free warranty for a few months when I bought my car, to which they would try to ignore my requests to fix certain things that were broken when I bought it! (The heating system was broken, certain warning lights kept showing without reasoning etc..). They fixed the heating eventually, but had my car for a whole week as apparently it had to be done elsewhere. I told them I needed my car back and they kept saying \u201coh well couldn\u2019t get it in, we will do it tomorrow\u201d. I had to commute to my job at this point so I was left stuck and they didn\u2019t even offer a courtesy car. Then I was due my year MOT and Service, they gave me a \u201cfree\u201d MOT if I booked a service, it passed the MOT. I took it in for a service, when I did I was told \u201cif it has any problems we will call you and let you know before we do anything so we can discuss costs\u201d. It came to 30 mins before they closed, I had to call up and say I need my car back and they told me it was ready, but when I picked it up I got charged just under \xa3400. I wasn\u2019t called or asked about any work done, they just told me \u201coh well it\u2019s done now so that\u2019s the price\u201d. I was so angry and unhappy. I do not recommend this garage at all!!! Would never buy from here again or take it for a service/MOT
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
