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A5 Cars and Commercials Limited
Watling Street, Four Crosses, Cannock, WS11 1SB
cannock
2.6 (66 reviews)
A5 Cars and Commercials Limited
Watling Street, Four Crosses, Cannock, WS11 1SB
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Booked online to view a car, drove 3 hours down to come and view it, the state of the car was shocking nothing like the \u201cnice little motor\u201d that it was advertised as, the car had cleary been resprayed and had orange paint coming through under the black that it was currently painted. The battery was flat on the car when the salesman tried to unlock it, he didn\u2019t even offer or try to get a jump pack. After seeing the initial state of the car I didn\u2019t even bother asking to see the car running. What a waste of a journey. Absolutely useless.
Wasn\u2019t going to leave context to my review but they left a cheeky response to my 1-star review so I\u2019ll write a full 1-star review instead. I sent them a \xa3250 deposit to hold a car for me before viewing (my mistake - first time buyer at the time). Arrived after driving an hour. Car was not in condition as described, convertible roof didn\u2019t even work and the car wasn\u2019t even given a once over, you\u2019d think they do this as I gave a holding deposit just to try and secure the sale. Called multiple times after my visit, they blocked my number, I then called off my father\u2019s phone to get in touch they answered. After multiple calls and messages to get the deposit back we had to resort to sharing that we were going to report them to trading standards. It was only then after an argument on the phone, presumably because they were annoyed we didn\u2019t buy the car did they then refund us. No care for the customer and no salesperson skills whatsoever.
Be wary of dealing with this company. We bought a car from them and there were a number of problems. First they told us it had MOT for 11 months but we later discovered it was only for 2 months. They said it had 1 previous owner - found out later it had 5! They "lost" the log book and didn't have a copy of the latest MOT. The phone number they gave us was a fake and the number on their website just goes to voicemail - they don't return calls. Said the car had only recently come in - found out later they'd had it for nearly a year!
Searching for ages to find the car i wanted and finally found it at A5 cars. Brandon was brilliant very honest and clear from the outset that they had misplaced the service history and gave me a great deal on my px. Car was given a new MOT and all fine. Fast forward 3 months and I get a call from Brandon to tell me they found the history... chuffed to bits... would definitely recommend.
What can I say Chris at a5 is who I dealt with and what a lovely helpful and honest man , I cannot fault any of the dealings I have had with this garage I bought a cheap little mini off them and I am thoroughly happy with the purchase I had bought it as my normal day car had blew the cam shaft so I needed a cheap run around and I have to say I am totally overwhelmed how happy the service and the car was
Rang before I visited to see if they had a choice of vehicles in my price range and fuel type. Visited with great choice of vehicles in my price range and fuel type I was looking for. Great customer service from "Brandon." Great service from start to finish. He is a credit to the team.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
