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Motor Range Liverpool
Dunnings Bridge Road, Liverpool, L30 6YW
liverpool
4.4 (4,307 reviews)
Motor Range Liverpool
Dunnings Bridge Road, Liverpool, L30 6YW
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I recently went to Motor Range to get a price for my car which I was selling as we were going from a two car family down to one . My hubby had made enquiries via an online form , stating that my car was in good condition . Shortly after completion received a call and was informed to come in the following day to meet with Lee. Both of us arrived ( I’m at this point reluctant to part ways with my gorgeous car) . We asked for Lee and he came and met with us . After a short chat about my car, Lee went and had a look at it , obviously it was required to have a full inspection on the ramp) .To our total surprise Lee offered us more than the online quote . No quibbles , no messing us about . Even then I thought that the car would have a mysterious fault !! But no I received the full amount for my car ( bar / small amount held back until they received the V5) which at the time of writing this review I have now also received. The whole process went completed smoothly. Lee emailed me and phoned me to keep me up to date. I would definitely recommend Lee at Motor Range . Would have no hesitation in going back .
Excellent service from the moment I enquired via the website to the moment I drove away in my new car. I was handled brilliantly by Matt. He looked after me by initially reserving my online selection until I was able to come to site and view the vehicle which I thought was a nice touch. I visited the day before my meeting with Matt to view some other options I found there to be a wide range of vehicles that met my expectations and I was spoilt for choice. The other team members were respectful and helpful without pushing the hard sell on me knowing I was already being looked after by Matt. Upon viewing the reserved car the next day I never felt under any pressure to take that car. Matt reviewed all my other options with me and gave me good insight into spec and vehicle values and helped support my final decision. Onto the actual closing of the deal Matt explained all additional extras such as warranties and protections for my car and I never felt under any pressure to buy something I didn’t want. Stephen who closed the finance was very good and was engaged with myself and my family which made what can be an uncomfortable nervous experience very easy. Even upon collection they have asked me back to make an alteration to the car which I was pleasantly surprised with as we with happy with the car as it was. Overall a great experience my second time using Motor Range and I believe it will not be my last. Thanks Matt and the team for looking after and exceeding my expectations.
Following the review I’ve seen by miss clapman I’m also disgusted at the language I heard from who I am assuming is the same gentleman(if you can call him that) me and my wife arrived at motor range to be greeted by what I can only describe as school behaviour, there was a “grey haired” male swearing to his friends/colleagues about how he offered another gentleman outside for a fight and he would smash his head in, listening to the conversation longer we then realised that he was on about a customer. We done a 180 to our car and left straight away. This has played on my mind overnight and then seeing the review I thought I’d share my version of events. Now I’m not saying this is how motor range conducts every sale/complaint but it did make us leave promptly.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
