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What if my car isn’t in the condition I expected?

• Updated

If your car isn’t in the condition you expected, give us a call on 020 3901 3488 or message us on live chat. 

If you decide to return your Cazoo car within the first 7 days we’ll give you a full refund as part of our 7-Day Money Back Guarantee, including the admin fee. You can then drop the car off at a Cazoo Customer Centre for free, or we’ll pick it up from your door for £149.

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