Slavery and Human Trafficking Statement for the 2020 Financial Year

This statement is made on behalf of Cazoo Ltd and Cazoo Properties Limited a company in its group (“Cazoo”, “we”, “us”, “our”)*.

Cazoo does not tolerate slavery or human trafficking and seeks to uphold the highest ethical standards in its business.

This statement describes the steps we have taken during the year to ensure that slavery and human trafficking is not taking place in any of our supply chains or in any part of our business. We have published this statement in accordance with section 54 of the Modern Slavery Act 2015 (the “Act”).

Cazoo’s structure, business and supply chains

Our mission is to transform the car buying and selling experience across the UK by providing better selection, value, transparency, convenience and peace of mind. Our aim is to make buying or selling a car no different from ordering any other product online, where consumers can simply and seamlessly buy, sell, finance or subscribe to a car entirely online for delivery or collection in as little as 72 hours.

Our supply chain includes:

●  Talent: recruitment, agency and training services
●  Technology: providers of computer hardware and software services
●  Data: industry and vehicle data licensors
●  Professional services: accountancy, tax, legal and other similar services
●  Advertising and marketing: online and above-the-line marketing services
●  Facilities: services to maintain, repair and fit out our sites

Cazoo’s policies and procedures

We consider that we have a responsibility to uphold the highest ethical standards in the way we work. This is why the wellbeing of our customers, our team and the communities we serve is our priority.

During the year** we began the process of developing a formalised procurement policy to help ensure fair competition between prospective suppliers to Cazoo and to objectively assess supplier before appointing them, including by reference to the measures they take to eliminate slavery and human trafficking.

Cazoo’s due diligence and contracting processes

Consistent with our business growth, during the year, we hired a dedicated procurement resource to formalise and oversee the supplier onboarding process and to roll out the implementation of due diligence and supplier vetting.

Key risk areas

Our supply chain is complex and varied, but we’ve identified the following priority areas where the risk of slavery and human trafficking is greatest.

These areas are:

●  Facilities fit-out, maintenance and management
●  Vehicle refurbishment services supplied to our production centres
●  Staffing and recruitment agencies
●  Consultancy and freelancers

Analysing the effectiveness of our measures

During the year we underwent a review of the effectiveness of our measures to combat modern slavery. This has led us to develop formalised procurement policies and procedures as described in this statement.

Training and whistleblowing

Cazoo employs people in many locations across the UK. Members of the procurement team are trained to identify risks relating to slavery and human trafficking.

Cazoo has a Whistleblowing Protection Policy to ensure that staff raising legitimate concerns can do so without fear of adverse consequences. We also have an internal investigation policy and reporting process for reporting anything else of concern.


This statement is made under section 54(1) of the Modern Slavery Act 2015 and is the group’s slavery and human trafficking statement for the financial year ending 31 December 2020. It was approved by the board of Cazoo Ltd on 16 March 2022.

Alex Chesterman OBE
Director, Cazoo LTD
24 March 2022

*Cazoo Ltd falls within the scope of section 54(2) of the Act. Cazoo Properties Limited makes this statement voluntarily.

**References in this policy to year mean Cazoo Ltd’s 2020 financial year ending 31 December 2020.