We deliver 7 days a week from 7am-9pm at a time that suits you, including weekends and bank holidays. The only days we don’t deliver are Christmas Day and New Year’s Day.
Just choose your preferred four-hour delivery slot during checkout and one of our Handover Specialists will contact you when they’re on their way to your door. You can also choose a slot up to two weeks away.
Your car will arrive on a Cazoo transporter which is about the size of a grocery delivery lorry. If you have any road restrictions, you can flag them when you check out.
In some cases, we may deliver your car on a smaller transporter or drive it to your home. If we drive your Cazoo car to your home, the mileage may vary slightly from what you see on the website. The increase in mileage is based on the distance we drive to your address and won't exceed 500 miles.
If the Handover Specialist expects to arrive at your home before 9am, they’ll give you a call around 15 minutes before. If it’s after 9am, you’ll be given a call once the Handover Specialist has left the hub with your car to let you know an estimated time of arrival.
Where we deliver
We deliver across most of mainland UK, except for some areas in Scotland and Cornwall, Truro, Isle of Man, the Channel Islands, Isles of Scilly, Guernsey, Jersey, Isle of Wight, Northern Ireland and the Scottish Islands.
We won't be able to deliver your Cazoo car unless your address on your photo driving licence matches the delivery address. This is because the car needs to be handed over to the person who matches the proof of identification provided.
If you’re outside of our delivery area and you’ve seen a Cazoo car you like you can come and collect it from a Customer Centre.
Cost of delivery
We charge a delivery fee starting from £149. The amount is based on the distance we travel from our closest Customer Centre or Vehicle Preparation Centre to your delivery location.
What to expect when your Cazoo car arrives
The Handover Specialist will be wearing a Cazoo hi-vis jacket and will show you their ID. They’ll then show you around the car and answer any questions you have. This includes confirming that the sat nav, infotainment system, keys and other features are working as expected. All you need to do is show a valid photo driving licence as proof of identity and give us a signature to say that you’re happy with the car.
Your car will arrive with at least 10 litres of fuel so you can enjoy it from the get-go. If it’s an electric car, it’ll come with at least 75% charge.
If your handover takes place in the evening after dark, our Handover Specialists will also have a torch available.
Find out more about what to expect when we hand over your car.
A note on returns
If you want to return your car, simply call us before 8pm on the 7th day following delivery and we’ll arrange a convenient time to pick the car up from you. All our cars come with a 7-Day Money Back Guarantee which starts on the day of delivery.