Popular questions about our Customer Centres
You can’t test drive our cars, but with our 7-Day Money Back Guarantee, you can return your Cazoo car within 7 days of your car handover date. If you change your mind for any reason, just let us know and then either drop it off at a Cazoo Customer Centre for free or we'll collect it from your door for £149.
We can’t accept a return if the car has been modified, been in an accident or is damaged or altered from the condition it was received in.
If you drive the car over the 250 mile limit during the first 7 days, every additional mile will cost £1 per mile alongside deductions for any damage incurred.
You’re unable to browse cars at our Customer Centres, but if you’ve seen a Cazoo car you like, you can visit a centre and we’ll help you buy it online.
You’re also welcome to pop by and we can answer any questions you have.
There’s no need. We offer a transparent and haggle-free experience. The prices listed for each car are our best prices and are as competitive as possible. The price you see is the price that you’ll pay for your car and there are no hidden fees or extra costs on top of your purchase.
