Delivery

FAQs

We deliver 7 days a week from 8am-8pm and in as little as 72 hours. Just choose your preferred two-hour delivery slot during checkout and one of our Handover Specialists will bring it to your door. You can also choose a slot up to two weeks away.

We offer delivery slots 7 days a week, including weekends and bank holidays. The only days we don’t deliver are Christmas Day and New Year’s Day.

Nothing, it’s free! We’ll deliver your car to your home address at no extra cost.

We deliver across all of mainland UK. We currently don’t deliver to the Isle of Man, the Isle of Wight, the Channel Islands, Northern Ireland and the Scottish Islands.

We won't be able to deliver your Cazoo car unless your address on your photo driving licence matches the delivery address.

One of our Handover Specialists will show you around the car and answer any questions. All you need to do is show proof of your identification and give us a quick signature.

Yes, when your car is delivered by one of our Handover Specialists, you’ll need to show a valid photo driving licence as proof of identity.

When your car is delivered, it will have been thoroughly inspected, reconditioned and valeted.

If you want to return or exchange your car, simply call us before 8pm on the 7th day following delivery and we’ll arrange a convenient time to pick the car up from you. All our cars come with a 7-Day Money Back Guarantee which starts on the day of delivery.

Every car we deliver will have at least 15 litres of fuel (roughly equivalent to a quarter tank) so you can enjoy it from the get-go. If it’s an electric car, it’ll come with at least 75% charge.

Rescheduling a delivery is easy, just let us know! You can give us a call on 0203 901 3488. The time of your delivery can be changed for free up to 24 hours before your original delivery slot. Just be aware that any changes made within 24 hours of your original delivery slot will be charged at £100.

We're only able to deliver cars to your registered home address. This is because the car needs to be handed over to the person who matches the proof of identification provided.