Cazoo car promise

Cazoo car transporter outside house

Quality guaranteed

We own all our cars, so we can guarantee the quality of every car we sell. This means that when you buy a Cazoo car, you can be completely confident about its condition and safety.

Only the best cars

Not every car has what it takes to become a Cazoo car. We’re incredibly selective about what we buy so we know exactly what we’re purchasing.

  • Every car is checked against our strict criteria 
  • No cars have outstanding finance or insurance issues
  • We don’t buy cars that have been stolen or in a major accident
  • Each car shows the number of previous owners

Test driven by us

Our technicians test drive every car to check engine performance, steering and brakes. They listen out for unexpected noises or vibrations and test for mechanical problems. If we discover anything we don’t like, we fix it or we won’t sell it.

Thoroughly inspected

Every Cazoo car completes a thorough 150+ point inspection at our dedicated Vehicle Preparation Centre. This is where our Vehicle Standards Agency approved technicians check everything from the engine, brakes and suspension to the electrics, sat nav and more. We use the latest technology to diagnose any faults or issues that aren’t visible.

Cazoo reconditioning standards

We spend hundreds of pounds reconditioning every car. Each one is restored to the manufacturer’s settings and is checked to make sure they meet all MOT safety standards. We also replace all brakes and tyres with less than 6 months normal wear left.

Recent service & MOT

We carry out an oil and filter change on every car with less than 6 months to go before its next service and before we list it for sale. If it’s due for an MOT within the next 6 months, we give it an MOT inspection and a new certificate.

Just like new

Each car is fully valeted inside and out before it arrives at your door. We deep clean everything from the backseats to the boot and even the engine! And it’ll arrive with at least 25 litres of fuel (that’s about a quarter of a tank), so you can go for a spin straight from the get-go. If you’ve opted for an electric car it’ll come at least 75% charged.

Drive away with confidence

For extra reassurance and peace of mind, we include a free, comprehensive 90-day warranty and RAC roadside assistance with every car, should you need it.

Cazoo aftercare

We want to make sure your car is right for you and your lifestyle. Our 7-Day Money Back Guarantee gives you up to 7 days after delivery to get to know it. We also give you a call in the first week to see how you’re getting on and answer any questions.  

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