Cazoo support

Popular questions

In line with government advice, we’re continuing to deliver to your door as normal and you still have the option to collect from one of our Customer Centres. All Cazoo cars are thoroughly sanitised inside and out and all handovers are conducted at a safe distance.

Learn more about the steps we’re taking to keep everyone safe during this time.

There’s no need. We offer a transparent and haggle-free experience.The prices listed for each car are our best prices and are as competitive as possible. The price you see is the price that you’ll pay for your car and there are no hidden fees or extra costs on top of your purchase.

You can’t test drive our cars, but with our 7-Day Money Back Guarantee, you can return your Cazoo car within 7 days of delivery. If you don’t like it for any reason, just let us know and we’ll collect it for free. 

We can’t accept a return if the car has been modified, been in an accident or is damaged or altered from the condition it was delivered in.

If you drive the car over the 250 mile limit during the first 7 days, every additional mile will cost £1 per mile alongside deductions for any damage incurred.

We’re proud to have acquired Imperial Car Supermarkets, one of the largest independent used car retailers in the UK. If you have questions or want to find out more, read our FAQs.

Give us a call

We’re free to chat 7 days a week from 8am-8pm. Give us a call on 0203 901 3488.

Send us a message

Get in touch and we’ll get back to you within 24 hours through our contact form.