

(View 1,484 vehicles in group)
Stellantis &You Bristol Cribbs Causeway
Lysander Road, Cribbs Causeway, Bristol, BS10 7TS
Stellantis &You Bristol Cribbs Causeway
Lysander Road, Cribbs Causeway, Bristol, BS10 7TS
(View 1,484 vehicles in group)
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This is a prime example of being truly customer-led. Sales Advisor was Kush Despite being a new starter and only being with Stellantis for a couple of months, he consistently put my needs first. I changed my mind several times, requested multiple test drives, and took my time making a decision, yet he remained patient, professional, and enthusiastic throughout. He listened carefully, never pressured me into a sale, and focused on ensuring I found the right vehicle for my needs. His passion, dedication, and customer-first approach made the entire experience outstanding and is a perfect example of what customer-led service should look like.”
It started well - we went in last week (Coventry) ready to buy a car, but whilst we were enthusiastically encouraged to provide a positive review we have struggled to get the information we asked for and needed, not least how much the car we want costs! We went back. We asked again and were promised a call back. Didn't happen. Phoned and asked again. We'll call back. They haven't. Car looks great. Highly reviewed and supported by govt (electric) grant. But it turns out the e-C5 Aircross long distance isn't yet available to buy - according to Evans Halshaw. So we'll probably buy a Skoda. Shame - it wasn't our first choice, but is now. They are lovely friendly people, but either they don't know what they should know, or we were misled. Oh, and the Citroen website is really poor - every Citroen staff member agrees and apologises that it's hard to navigate and the information is full of holes. We did a review. Wish it could have been more positive.
Really rude staff, i would avoid in future. The man i spoke to on the phone obviously didn't care about his job and kept getting confused about what days were available. When I asked if i could speak to someone else he hung up on me. I called straight back and when he heard my voice her hung up again. Incredibly childish behaviour. I then called a central team who got me all sorted in 5mins. Do better Croydon.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.