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Evans Halshaw Vauxhall Leeds
Unit 3, Gelderd Motor Park, Gelderd Road, Leeds, LS12 6EG
leeds
4.3 (104,000 reviews)
Evans Halshaw Vauxhall Leeds
Unit 3, Gelderd Motor Park, Gelderd Road, Leeds, LS12 6EG
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This is for anyone considering purchasing a car from Evans Halshaw or who has bought a car but experiencing problems. I bought my car - a Kia Sportage (2020 plate) on 1/3/25. Paid £16k. It had 28k on the clock - from EVANS HALSHAW EAST KILBRIDE. Alarms bells were actually clanging in my head when I went to pay and the card machine was "playing up" so couldn't pay by credit card. I wish I had listened to those alarm bells. I had to do a bank transfer - BIG MISTAKE - please folks, always pay at least part on your credit card as it gives you extra protection. The car had not even done 4k miles when it went BANG! on a busy dual carriageway in Dundee. Oil exploded everywhere. The con rod had snapped. I could have had my little grandson in the car with me. Initially I contacted Kia - who couldn't be more obstructive - be warned - your warranty is not worth the paper it is printed on unless you track down all your receipts and invoices from previous owners etc etc... yep you read that right. But I did it anyway and found that the car had an engine re-build at 12k miles. New turbo at 26k miles. Wishbones etc etc. Previous owner handed it back. Parks Garage East Kilbride then sold it to EVANS HALSHAW. Who were made aware of its history but were happy to have it cheap to flip a few bob regardless of it being an absolutely dangerous piece of garbage. One that could have cost me my life..., After getting some brilliant advice, I have now taken the decision to sue EVANS HALSHAW. They lead me to believe it had a full service history and was still covered by the remaining warranty from Kia - it wasn't and there service history was incomplete. It was "Used Approved" - it wasn't. Their card machine wasn't working so I couldn't pay by credit card. Interestingly, I have seen other people report similar experiences (see Piston Heads), and the speculation is generally that it stops customers getting the extra protection afforded by their credit card company. The car is now back with them as rejected- if you don't believe me - it is probably under a layer of dust in the car park. It is red. Number plates are off (it is SORNED and my private plates removed). I am more than willing to go to court I will "name and shame" - salesman Steve Ruthven. Gary Armstrong Managing Director who couldn't pass the buck on this quick enough. Head Office - none of them could find rocks big enough to hide under fast enough. It has now been handed over to Gabrielle Spence in Customer Services at Lithia. She got my email today confirming that I am going to court. I have had enough of paying out for tow trucks, (total £490), car hire £780, legal advice, plus bills for other maintenance on the Kia etc etc. I don't see why I should be out of pocket to this extent because they misrepresent their cars and put dangerous vehicles on the road. Don't buy - tell your friends / family not to buy from ANY Evans Halshaw branch. Look at other reviews - look at Piston Heads - their reputations stinks.
There was some confusion about the booking so that the car was not entered for a full service. This was speedily resolved. After a health check needed parts were promptly delivered despite the Easter bank holiday and all efforts made to get the car ready on time for us. The reception staff in service were very helpful and kept us informed. All in all excellent customer care.
They disrespect to my Car, I brought Car From Evans Halshaw Group in 2024 and at that time they said to If Buy Cousmer pack, we offer you in year 2 Health Check and 1 Car Washing..I brought Cousmer pack.. yesterday I was go my Car service, Health Check and washing.. Evans Halshaw Hyundai Leicester said to me, if we have time, we will washing your Car.. because of our first priority Hyundai Car..they said to look like disrespect to me in my car..
Bought car within 2 days had to take to garage. They sold l own faulty car and lied about it ECU showed proof of them trying to clear codes. Lied about oil change and new filter as it was as black as coal not to mention them saying they didn't do work on car but on further investigation showed they had. Awful sellers
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
