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Carsa Halesowen
124 Dudley Rd, Halesowen, B63 3NS
halesowen
4.4 (11,607 reviews)
Carsa Halesowen
124 Dudley Rd, Halesowen, B63 3NS
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Bit of a mixed experience with Carsa. It was easy to set up a test drive, but unfortunately the car wasn’t ready on the day I requested. I was contacted about this beforehand, but subsequently trying to call and speak to a real person at the branch I was visiting to find out when I could come in proved utterly impossible due to their centralised telephone system. Emails aren’t answered promptly either. I finally decided to turn up in person, and managed to see the car I wanted. The salesperson I saw, Guy Keohane, was great. Very friendly and helpful, not too pushy, but clearly having to go through a long list of company guidelines on services offered. Very happy with the car purchased, but the communication issue needs to be sorted !
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
