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Arnold Clark Warrington Motorstore/Renault/Dacia/Vanstore
860 Europa Boulevard, Gemini Retail Park, Warrington, WA5 7TY
warrington
Arnold Clark Warrington Motorstore/Renault/Dacia/Vanstore
860 Europa Boulevard, Gemini Retail Park, Warrington, WA5 7TY
We own a Renault 5 electric, in the first couple of months of ownership all the electronics failed the car had to limp back to Arnold Clark’s for a reset. A couple of months ago I was forced into a hedge and punctured 2 tyres Arnold Clark did not have any spares in stock. Today, the car could not find the keycard so had to put it on the card reader, quite a pain to find the reader, once found the car started but would not go into gear. This took 10 minutes to start working. This then happened again- took 20 minutes to work this time. Phoned Arnold Clark for advice - to say they couldn’t give a dam would be an understatement. By far the worst customer service I have had to deal with in a long time! My other car is a Chinese made electric one such a better car and service.
I recently had the pleasure of working with Thomas McCall, and I can honestly say it was an outstanding car-buying experience from start to finish. Thomas was professional, knowledgeable, and incredibly helpful throughout the entire process. He took the time to understand and answered all of my questions clearly, and made sure I felt confident in my decision. There was never any pressure — just honest guidance and excellent customer service. He truly went above and beyond to make everything smooth and stress-free. If you’re in the market for a vehicle, I highly recommend asking for Thomas McCall. You won’t be disappointed!
Took a service plan out when i bought my car. Two service in the plan. Plus two MOT's Never used the MOT's and had first service done. Went to book second service. Which was over due (my fault) but they would not honor the service plan. Very poor customer service from a big company. Yet another lost customer.
Drew our sales person very helpful in all aspects of our purchase including arranging finance Very happy with cost of vehicle No hidden addition costs that you sometimes encounter that are added onto price. Whole process painless which is not always the case when you purchase a new vehicle!!
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.