
Arnold Clark Birtley Motorstore / MG / Vanstore
Portobello Road, Birtley, DH3 2SN
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Took delivery of my nearly new car from Arnold Clark. I bought a stunning gunmetal grey Skoda Superb. This will be my third Skoda from Arnold Clark. I got a fantastic car, at a fantastic price, I’m very happy with it. This is my first automatic, I wish I’d bought one years ago. ‘
Went into the derby branch Sunday to have a look came home with a car the next day. That to me shows great customer service was given. Dej listened to my needs and what I was looking for and he found it for me. Everyone in the branch was so lovely and I felt really looked after. From walking in I was asked if I wanted a drink and also my son was looked after too. Thank you to all the friendly staff at the derby branch.
I approached Arnold Clark Volvo Glasgow, following continued issues, and extremely poor customer service, I had experienced with the recent purchase of a second hand Volvo from John Clark Volvo, Edinburgh. Needless to say, I was guarded in my initial approach. However, I needn’t have worried as I received a very supportive, can do, attitude. This led to my eventual decision to sell my recently purchased car and buy a new vehicle from Arnold Clark.
Dealing with the sales team in Arnold Clark Stirling was surprisingly enjoyable as Hayley and Chloe displayed excellent customer service throughout, which continued even after the car was collected. The car was fully valeted and in excellent condition despite being transported from Scotland to Swansea in West Wales.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.