BMW X5 2023 - xDrive50e M Sport 5dr Auto

I visited Bentley Chelmsford last year as I started exploring the idea of purchasing a new Bentayga. Honestly, I expected the typical “high-end dealership” attitude—but Matthew Le Chevalier was the total opposite. Genuinely friendly, approachable, and incredibly generous with his time—not just with me, but also with my son, which is rare and truly appreciated. Even though I made it clear I wasn’t in a position to buy right away, Matthew still gave us his full attention without a hint of pressure. A real credit to Bentley and the kind of person who makes the experience special from the very beginning.

Expert staff, who are also knowledgeable. They had exactly what I was looking for. Everything went smoothly and as expected. Jack is a credit to Bentley Chelmsford. Highly recommended

Bought a new Bentley Benteyga for my wife within a few weeks cut off on middle of motorway nearly caused an accident happened 4 times over a space of 2 weeks. Sent it Bentley Manchester who rang Chelmsford and was told in a round about way it not their problem. They all pretend to say their aftersales is fantastic and let me tell you far from it. I had to hire a car myself and pay for it myself. I will never buy another Bentley again it’s been the worst experience ever. No one has took any responsibility for the car. No aftersales follow up or anything. But very quick to take the money. If I could give 0 stars I would.

Amazing staff , my son who is 7 has a massive obsession with cars and he really wanted to see a Bentley & Lamborghini , the two gentleman who was working today were amazing with him , telling him all the facts about the cars and showing him inside , this has made my sons day if not year , thank you very much

Thank you Matthew for your excellent customer service. Would highly recommend to anyone 10/10

Customer service was outstanding. The sales team were courteous and helpful at every stage of my purchasing the car, and patient in answering my many queries.

Just sharing my opinion, you will have to go a long way to beat the crew at my local Bentley branch in Chelmsford, sales an servicing , top bunch there , an top service you get from them

It's a great comfort to depend of professionalism and customer service when things don't quite go to plan. Going above and beyond to turn a disgruntled customer into a repeat one. Thank you Phil and the team.

Outstanding customer service from start to finish. Very welcoming , warm and friendly staff. Any queries I had are always promptly dealt with. Would highly recommend Bentley Grange dealership. The brand is amazing too.