Euro 6 Air Conditioning Bluetooth Connection Cruise Control Digital Radio Bulkhead
I recently purchased a Ford Transit Custom SWB from Vanbase Bristol, and while the overall experience was positive, there were a few bumps worth mentioning. After travelling over 5½ hours to collect the van, I was disappointed to face an unexpected delay of around 20 minutes due to a pricing issue. The vehicle had a “Van Club” package already included in the price—something that hadn’t been explained beforehand. I was nearly charged an additional £200–£300 on top of the agreed price, which was frustrating after such a long journey. Thankfully, the manager stepped in and had the charge removed, but it did take the edge off what should’ve been a smooth handover. That said, the van itself was prepped to a high standard, and Ella was fantastic throughout—friendly, professional, and clearly committed to customer service. I’d just recommend Vanbase make the Van Club inclusion clearer upfront, as I imagine this catches a lot of buyers off guard. Overall, I’m pleased with the vehicle and grateful to the team for resolving the issue. Thanks again.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
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Vanbase - Bristol
Yara Trading Estate St Andrews Road Avonmouth BS11 9HW
Avonmouth
