
Vertu MINI Durham
Broomside Park, Belmonth Industrial Estate, Durham, DH1 1HP
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I recently had my Mini Cooper S Motability Car in for its first service & I was informed that the front two tyres were very badly word & advised to be replaced. I contacted them & explained that as part of the Motability Scheme I am entitled to free tyre replacement so no need to change them & I would contact Kwik Fit to do this. I was very soon contacted to say that the dealership had gone to the nearest Kwik Fit to collect two new tyres & fit them for me on top of my service & car wash. I was so so impressed by the level of customer service & having had 10 Mini/BMW from the dealership in the past 22 years the service has always been incredible but this in particular was above & beyond anything I expected for which I am extremely grateful & impressed. Thanks to everyone at the Durham Vertu Mini dealership.
Andrew Bell
22 February 2026
Great experience šš¼
Will Todd
15 February 2026
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.