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UK Car Sales
Prydwen Road, Swansea, SA5 4HN
swansea
3.5 (265 reviews)
UK Car Sales
Prydwen Road, Swansea, SA5 4HN
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NEVER BUY A CAR FROM HERE WE HAVE A FIESTA AND HAS HAD PROBLEM AFTER PROBLEM The gears don't always work, the boot was leaking and then the car has a knocking noise and they told us it was our fault which is unbelievable when we have had the car 3 months. You should not have these problems with a car straight after purchasing they don\u2019t even do a proper service which all car companies are supposed to provide yet you would expect the car to be non problematic for a new car the car is a 2017 plate with only 53,000 miles. Thanks for making the car cost us loads of money guys
Got a car from here the water bottle was bubbling so swapped the cap over had a leak in the boot they sealed it over also car does not always go into gear been back twice about that and say they can not find a fault with it well considered it does not happen all the time you probably won\u2019t until it happens when you have it now the car has a really bad knocking from somewhere took it back but because I have had the car 3 months they don\u2019t want to know or look at it obviously the part or what ever it is was on it\u2019s way out when I got the car but was not showing any signs when I got it . Was told it\u2019s nothing serious with the knocking but how do they know when they dint look for it been to 2 different garages since and they can\u2019t find where it\u2019s coming from . Also I was told I probably did the damage which I find really hard to believe considering I don\u2019t use the car that much just to work back hime and pick my kids up . Barring in mind I have had the car 3 months don\u2019t use it hardly and it\u2019s got them problems is bad there is no way a car should go that quick even a used car of a car sales company
I bought a car from UK Car Sales initially thinking the cars were reasonably priced and low mileage. I returned my car within 30 days as there was an engine fault. My car was kept but returned to me with the fault still present. As it was out of the 30 day period they refused to solve the issue despite the issue being raised within the 30 day period. If you are going to buy a car from here I would highly suggest that you take note of any issues before hand, as once you\u2019ve paid, the dealers will say that it was the consumers fault. The worst experience for me was the unprofessional and intimidating experience I received when taking the car to be repaired and ultimately being rejected. They told me I was wrong and assumed that I had no knowledge and experience of cars or the law. Currently going through a process with citizens advice where the information that I provided the dealers, was correct as it\u2019s covered under the Consumer Rights Act 2015.
Our experience purchasing a car from \u2018Car Sales UK\u2019 was very positive, and I would happily recommend, what you see is what you get, no gimmicks, we didn\u2019t feel any pressure to buy from them. The sales man Jack, was a fantastic sales person, answered all our questions in an open and transparent way, which was reassuring.
Just took delivery of a 2016 Smart ForTwo Prime Plus with low mileage. The garage was two hours away so couldn't test drive it so I had to arrange delivery and pay upfront, but it arrived exactly as described. No scratches, no weird surprises. You could tell it had been looked after. Full service history, everything documented properly. Week after delivery I noticed something minor and phoned them. They sorted it immediately, no messing about or blaming transport. That's what convinced me they're genuine as anyone can sell you a car, but fixing issues after the fact shows they actually back what they sell. Delivery driver was careful with it too. Arrived clean and with half a tank. Low mileage was accurate (I checked). Price felt fair given the spec and condition. Would recommend if you're looking at Smart cars. They made what could've been stressful pretty straightforward. Highly recommend.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
