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Stratstone BMW Derby
Sir Frank Whittle Road, Derby, DE21 4RZ
derby
4.2 (30,079 reviews)
Stratstone BMW Derby
Sir Frank Whittle Road, Derby, DE21 4RZ
I recently bought an Audi Q3 Sportback and dealt with Will their Sales Executive. He was friendly, easy to talk to, and very helpful from the start. He listened to what I wanted and gave clear advice without making me feel pushed into anything. I am very happy with the car and the service I received. I would happily recommend Will to anyone thinking about buying an Audi.
Your service dept is a joke. I booked my car in for a 9am drop off. I waited in showroom as I live some distance from dealership but my car wasn't worked on until 4pm. 10 minutes later my car was ready & charging correctly so you said. On return home my car still had the fault which was limiting charging at 4kw instead of 7kw. I wasnt convinced so booked into another dealership who confirmed a problem with charge module. I have had previous issues with Stratstone leeds but gave them benefit of dought from a previous issue. When I bought my 2025 i4 we discussed any car can have issues, but it's how they are dealt with. Again you failed to even discuss the problem. I won't fall for it again. I WILL NEVER BUY ANOTHER CAR FROM YOU AGAIN. WHAT A SHAME.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
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