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Stratstone BMW Bury St Edmunds
Thetford Road, Bury St Edmunds, IP31 1SX
bury st edmunds
4.2 (30,079 reviews)
Stratstone BMW Bury St Edmunds
Thetford Road, Bury St Edmunds, IP31 1SX
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Well what can I say. Haven had a horrific experience with Porsche Chester, my expectations were pretty low from dealerships. Then I contacted Michelle at Wilmslow. With a virtual hug my car was in and repaired to a high standard. Alan kept me updated and explained the fault with the car ( something Chester couldn’t do) Even when picking the car up ( cleaned to a high standard) they went over the car with me. Absolute fantastic experience. Many thanks team !!
We had a great experience purchasing our approved used car online through Mercedes-Benz, thanks to Alex. From the start, she was professional, responsive, and incredibly helpful in guiding us through the process. She provided clear information, answered all our questions promptly, and made what could have been a stressful purchase feel straightforward and smooth. The car was exactly as described, and the whole experience felt transparent and trustworthy. We’d happily recommend Alex to anyone considering buying a car online.
Awful car, rude, unprofessional staff. Watch their attitude & interest change the second they have your money. "Audi Approved Used" scheme is absolutely pointless. C Connolly is without doubt the worst "manager" I have experienced in 30+ years, his influence on the dealership is obvious. If you do have to buy an Audi & I wouldn't recommend it, save your self a lot of money & hassle & buy it elsewhere.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
