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Stellantis &You Vauxhall Birmingham South
Bristol Road, Selly Oak, Birmingham, B29 6LR
birmingham
4.5 (25,386 reviews)
Stellantis &You Vauxhall Birmingham South
Bristol Road, Selly Oak, Birmingham, B29 6LR
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DS Crawley with Tim and Abi really know how to make a customer feel valued and always make me feel very welcomed. When I arrive everything is ready with clear communication and my car has always been ready ahead of schedule. The jewel in the crown is that my car gets a great valet so when I pick it up it feels like new !!!
Utterly USELESS!! Formal complaint raised via portal with ref number, two weeks later still ZERO contact from them and this is as a customer for the last 4 years!! Follow it up get told I’ll be contacted in 5 days. Another week later and Nothing, try to call to speak to someone and phones don’t work & once you do speak to someone no one can take any accountability, no one can be bothered to help so unprofessional. No email address exists either to send to anyone, an absolute sh*t show of a dealership literally lost for words!! Then Head office contacted “Sabrina” supposedly sends an email to the dealership directly to make contact…and still ZERO follow up or communication not even a basic standard email of receipt of the complaint and being dealt with! Highly professional dealership! Next step financial ombudsman to do things the hard way.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
