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SM Specialist Cars Ltd
11-13 Edison Road, Elms Industrial Estate, Bedford, MK41 0HU
bedford
4.9 (1,080 reviews)
SM Specialist Cars Ltd
11-13 Edison Road, Elms Industrial Estate, Bedford, MK41 0HU
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We bought a car from SM Specialist Cars Ltd and had a fantastic experience from start to finish. The process was smooth, clear, and stress-free. Stefan was professional, friendly, and very helpful throughout, keeping everything straightforward and well-communicated. The car was exactly as described and the handover was seamless. Highly recommend both the dealership and Stefan.
I recently dealt with SM Specialist Cars and received excellent customer service. A special thanks to Imtiaz and James, who were both professional, helpful, and very responsive throughout the process. They made everything smooth and stress-free. Highly recommended. Regards Asad Zia
Found SM cars on autotrader, it went from good to better to amazing. I had the pleasure of dealing with Stefan. The beginning: contacted them and Stefan gave his WhatsApp - perfect for me, he was quick to reply to any questions and answered everything in full. The middle: The garage is a unit on a big estate (of course we got lost) when we found it, it was not as expected - so much better, nice office, nice showroom, all professional and clean, best I\u2019ve been to tbh. I went with my wife and 6 month old son, they made us super comfortable. The end: the car was as sold, they were honest throughout. We paid for the car - \xa350 over in cash - (we thought it was the exact right amount) Stefan counted it and told us it\u2019s \xa350 over and gave it back to us. The happy ever after: the engine light came on and I contacted him and he was honest to the warranty. Before I could take up the warranty I crashed the car and it\u2019s a write off, I needed some repair documents from Stefan, over WhatsApp - this is 8 weeks after purchasing the car and he sent me the documents within the same hour. For me and I think for most, if you want: Honesty Reliability Good quality car Post purchase Comfort and Peace of mind Go to this place. This a honest review, so it comes with the negatives to, and honestly the only negative is their slightly sales person-y, but that\u2019s expected and main thing is - their honest even whilst being sell-y.
Bought my new 3 series with Stephan the general sales manager and he was an absolute professional, we agreed on a price we were both comfortable with, he was kind and understanding throughout, warranty extended for three years at a fair cost, I hope to do business with them in 4 years when it will be time for the new car, thank you Stephen.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
