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Perrys Blackburn Peugeot
Whalley New Road, Blackburn, BB1 6JT
blackburn
4.5 (2,594 reviews)
Joined 2008
Perrys Blackburn Peugeot
Whalley New Road, Blackburn, BB1 6JT
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I would recommend Perrys Blackburn Peugeot overall, as the sales service I received was very good and the salesperson was excellent at his job. The process of purchasing the vehicle was handled professionally and efficiently. However, I do feel more time could have been given to explaining the finance agreement, along with the details of the extended warranty and wheel and alloy protection package that I purchased. It would have been helpful to have a clearer understanding of exactly what was covered and how the products worked. While the focus on the vehicle sale itself was very strong, I feel the overall experience could have been improved further by ensuring I was fully informed about all additional products and services associated with the purchase. I would also like to add that since purchasing the vehicle, I have contacted Perrys regarding a few issues I discovered afterwards. I received a call from a gentleman in the service team who was absolutely outstanding. He took the time to answer all of my questions regarding the issues I had raised and made me feel genuinely reassured throughout the conversation. Not only did he provide reassurance, but he also worked with me to put together a suitable plan to have the issues resolved in a timely and convenient manner. The level of customer service and professionalism he provided was excellent and greatly appreciated.
I'd suggest Perrys Blackburn Peugeot to a friend because of the fantastic sales lady (Lucy) and just her exceptional delivery of customer service and being so helpful and always with a huge smile, nothing was too much trouble and was kept updated all the way through to picking the car up. This young lady is a huge asset to Perry's and I hope on our next purchase she is still working for your company. Please pass our thanks on to her and well done Lucy.
I drove an hour to Blackburn to check out a few cars I’d spotted online. Andrew arranged a test drive in an E‑3008, and it was brilliant to drive. I wasn’t quite ready to decide on the day, but when I went back a couple of weeks later, they offered me a car that was due in — and I bought it. Everything from beginning to end was simple and stress‑free, and the staff were incredibly helpful, making the whole experience genuinely enjoyable.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
