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Beta
734
Service team are great and friendly. Marissa, Michele and the whole team will answer all your questions and make any query as simple as possible for you. Matt T on the sales team is a great character, listens to what you want and helps you find the right car for you with great patience (even if you dont know what youre talking about, he will) The team worked great, even though I had a few issues, I feel the team responded well and the outcome was a happy one
Motor range aintree, I would honestly give 0 if I could. So I walked in knowing the car I wanted, after a brief chat I was given the keys to the car to look around it etc, I was in and out in less than an hour. By the time I got home I noticed the v12 socket was not working, I rang and they told me I would have to wait a little over 2 weeks, to be fit in, I agreed as it wasn’t a terrible thing to deal with, the following day I drove the car which then oil light came on, I got home and rang them again, I was told they would write it down and check it when the car came in to them in just over 2 weeks, an hour or so later I tried to drive it again to see if I could figure out the problem, which then the car lost all Power, I called again this time I asked to speak to a supervisor, who was actually really nice she told me with the oil light been on o should not be driving it and why haven’t they told me to bring it in, I was told to call a number who would pick the car up and take it to them, I called for the pick up who told me I was not on the policy until next year, I rang motor a he to explain I was told I’d have to pay for my own pick up, I decided and took the risk to drive the car, once the car was there, they checked it and told me, the brakes were bad, something was wrong with the exhaust, the oil light was on, and the loss of power was something to with the exhaust, they sent the car to the MG dealership to be sorted as the mirror sensors were also not working, they had my car for over a month, when I got it back I had it less than a day before all the same problems came back on only this time the engine light also came on, I took it back to motor range, who had me waiting around for almost an hour, which I then spoke to a manager who said I cannot give the car back unless I go through the finance company, even though from the beginning I was told I could give the car back as I told them about the problems with in the first few days. At motor range they are liers and in my opinion the mechanics are useless as are the management. The finance company were great took them a little over a month but had everything sorted for me, deposit back, so much of my money back for payments etc
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
Motor Range Liverpool
Dunnings Bridge Road, Liverpool, L30 6YW
