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Motor Range Liverpool
Dunnings Bridge Road, Liverpool, L30 6YW
liverpool
4.4 (4,307 reviews)
Motor Range Liverpool
Dunnings Bridge Road, Liverpool, L30 6YW
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Excellent service from the moment I enquired via the website to the moment I drove away in my new car. I was handled brilliantly by Matt. He looked after me by initially reserving my online selection until I was able to come to site and view the vehicle which I thought was a nice touch. I visited the day before my meeting with Matt to view some other options I found there to be a wide range of vehicles that met my expectations and I was spoilt for choice. The other team members were respectful and helpful without pushing the hard sell on me knowing I was already being looked after by Matt. Upon viewing the reserved car the next day I never felt under any pressure to take that car. Matt reviewed all my other options with me and gave me good insight into spec and vehicle values and helped support my final decision. Onto the actual closing of the deal Matt explained all additional extras such as warranties and protections for my car and I never felt under any pressure to buy something I didn’t want. Stephen who closed the finance was very good and was engaged with myself and my family which made what can be an uncomfortable nervous experience very easy. Even upon collection they have asked me back to make an alteration to the car which I was pleasantly surprised with as we with happy with the car as it was. Overall a great experience my second time using Motor Range and I believe it will not be my last. Thanks Matt and the team for looking after and exceeding my expectations.
Following the review I’ve seen by miss clapman I’m also disgusted at the language I heard from who I am assuming is the same gentleman(if you can call him that) me and my wife arrived at motor range to be greeted by what I can only describe as school behaviour, there was a “grey haired” male swearing to his friends/colleagues about how he offered another gentleman outside for a fight and he would smash his head in, listening to the conversation longer we then realised that he was on about a customer. We done a 180 to our car and left straight away. This has played on my mind overnight and then seeing the review I thought I’d share my version of events. Now I’m not saying this is how motor range conducts every sale/complaint but it did make us leave promptly.
Went to visit Motor Range in Liverpool on the 16th of may to shop for a first car for my daughter. Found a wee Corsa that looked ideal, while waiting inside for keys and get more information, we saw a grey haired member of staff shouting and swearing at a customer, which we thought was appalling. After seeing how they treat their customers we got out of there, went to solo cars and purchased a car there.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
