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Manchester Audi
Chester Road, Old Trafford, Manchester, M16 9UA
manchester
4.2 (29,592 reviews)
Manchester Audi
Chester Road, Old Trafford, Manchester, M16 9UA
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I purchased a Mercedes C220d from Mercedes-Benz Leeds in January and unfortunately the experience since then has been very disappointing. Within a short period of ownership the vehicle developed multiple issues. The car initially failed an MOT shortly after purchase due to safety-related faults, which was concerning given it had just been supplied by a main Mercedes-Benz dealership. Since then, further problems have arisen including a significant gearbox issue which is now being investigated by Mercedes-Benz Coventry. Other issues logged include seat belt retraction problems and several interior faults. While some earlier repairs were carried out, experiencing this number of problems so soon after purchase has significantly reduced my confidence in the vehicle. I am currently trying to resolve the matter with the dealership and Mercedes-Benz UK and hope a fair resolution can be reached. If the situation cannot be resolved directly, I will need to consider pursuing the matter through the appropriate consumer protection channels.
Absolutely shocking, Michael Pinkerton never gets back to you by emails or telephone, all I wanted was to get my car fixed. In the end I dealt with a lad called Tom who was brilliant got back to me straight away so I knew where I was up to with work cost etc.Got car sorted else where, due to bad service. Will do my best to avoid this place!!!!
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
