|
Beta
197
Evans Halshaw Ford Wolverhampton
59 - 73 Birmingham Road, Wolverhampton, WV2 3LS
wolverhampton
4.2 (104,577 reviews)
Joined 2009
Evans Halshaw Ford Wolverhampton
59 - 73 Birmingham Road, Wolverhampton, WV2 3LS
We initially purchased a car at the end of January 2026 and dealt with Rachel who was absolutely fantastic from start to finish and with after sales. Based on this we decided to deal directly with Rachel at Shiremoor again for a second car and have to say we were met with the same warm and attentive personality and nothing was too much bother at all despite us feeling like we were asking too many questions. This dealership is over 100 miles away from home and we do have dealerships that are closer, however, due to how professional Rachel is, we will always come back to this dealer and Rachel. Anyone reading this and looking for a car, you won't go far wrong and will be well looked after.
Imran Moosa the Salesman is a professional, not pushy, very helpful and honest. He even gave me additional advice wrt my very old car! He calmly showed me all the features of the car. When I test drove the car he knew when to talk to me without distracting me. Throughout the financial transaction he was calm and polite! Even in the last minute when I was about to take my new car he noticed that one of the lights was not working! Imran made sure that it was fixed at the next available slot! I would definitely recommend Imran when buying a car! Great Customer service and respectful! I would not hesitate to buy from him, again!
I had my car serviced by a garage and they told me that there was a leak on the gearbox and take it to Evans Halshaw as it was still under warranty. I booked an appointment with the service department and dropped the car off, I told the service advisor about the leak. The next day she phoned to say that the leak was from the engine and running down onto the gearbox, I said that the other garage had noticed the leak and that Evans Halshaw were a professional company and don't take any notice of what other garages say. It then took another 2 days for her to phone and tell me it was not covered by the warranty and it would cost £850 to repair, I asked if I could collect the car and she said yes but I had to pay £180 diagnostic fee. I emailed to let her know what time I would be picking the car up, on arrival she was nowhere to be seen, I paid and the invoice mentioned about being professional, I went straight back to the other garage who put the car on the ramp and recorded under the car, showing the leak at the front from the gearbox and also the minimal leak from the engine and also photos, one of the 2 different types of oil. I then went back and showed the recording to which they said it would not be covered by the warranty, eventually emailed and spoke to the service manager who after a few emails said he would take the £180 off and repair for £450, I once again asked about the warranty and he said it's wear and tear so not covered, had the work done even though it was finished a day later Bedford very careful of this department, as service advisor was very rude and condescending and also once they have your phone number on the system they don't answer
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
Vauxhall Grandland X
2019 1.2 Turbo SE 5dr
Mitsubishi Eclipse Cross
2021 1.5 Exceed 5dr CVT 4WD
Ford Focus
2022 1.0 EcoBoost Hybrid mHEV 125 Titanium Edition 5dr
Ford Transit Custom
2024 2.0 EcoBlue 136ps H1 Van Limited
Peugeot 3008
2024 1.6 Hybrid 180 Active Premium+ 5dr eEAT8
Are these results helpful?
Help us improve
Ford Focus
2020 1.0 EcoBoost 125 STLine X 5dr
Ford Kuga
2021 1.5 EcoBoost 150 Titanium Edition 5dr
MG MG ZS
2019 1.0T GDi Exclusive 5dr DCT
Mercedes-Benz A-Class
2014 A200 CDI BlueEFFICIENCY Sport 5dr
Ford Kuga
2020 2.0 EcoBlue mHEV Titanium First Edition 5dr
Renault Trafic
2023 LL30 Blue dCi 130 Advance Van
Ford Focus
2025 1.0 EcoBoost Hybrid mHEV 155 STLine X 5dr Auto
Ford Tourneo Connect
2023 2.0 EcoBlue Active 5dr Auto
Vauxhall Grandland X
2020 1.2 Turbo Elite Nav 5dr
Citroen C3
2018 1.2 PureTech 82 Feel 5dr
Suzuki Vitara
2023 1.4 Boosterjet 48V Hybrid SZT 5dr
Toyota Yaris
2023 1.5 Hybrid Design 5dr CVT
Audi A3
2020 35 TFSI S Line 5dr
Volkswagen Taigo
2023 1.0 TSI 110 Style 5dr DSG
Vauxhall Vivaro
2023 2900 1.5d 100PS Prime H1 Van
Vauxhall Mokka X
2019 1.4T ecoTEC Elite Nav 5dr
Skoda Kodiaq
2023 1.5 TSI SE L Executive 5dr DSG [7 Seat]
Ford Focus
2016 2.0 TDCi Titanium X Navigation 5dr Powershift
Peugeot Partner
2023 950 1.5 BlueHDi 100 Professional Premium + Van
