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Evans Halshaw Ford Lincoln
1 Outer Circle Road, Lincoln, LN2 4HZ
Evans Halshaw Ford Lincoln
1 Outer Circle Road, Lincoln, LN2 4HZ
(View 15,021 vehicles in group)
(View 15,021 vehicles in group)
Timely service and friendly staff. I received the service report and was told everything was OK with the car. It would have been helpful to have a brief explanation of the report and any items that may need attention in the near future. Overall, a good experience. I would go back again
I’ve just bought my car from Evans Halshaw Wigan. Richard made the whole experience both trouble free and enjoyable which is a first for me because buying a car is not usually a pleasure. Richard was patient with me, answered all my questions and thoroughly explained the process and the paperwork. Excellent customer service from start to finish so thank you! When I get my parcel shelf, I’ll make it a 6 star review!
My son bought a Peugeot 308 (AP15 TJG) from Evans Halshaw , what he thought was a low mileage , one owner for £5500 in Nov 24. They really pushed him to buy it on finance but he stood firm used all his savings and purchased the car and the additional 2 year warranty for £995. Within 2 months we had to take it back for an engine management unit replacement costing almost £900. This was covered by warranty but he had no car for almost a month as the dealer and pendragon (warranty) argued who was paying. Fast forward to Aug 25 car the is booked in for MOT & service at Darlington Evans Halshaw. They return car all sorted , well we thought! In March 26 the car suddenly goes into limp mode and engine management light comes on. It Takes over 3 weeks before we can get Evans Halshaw in Darlington to get the car in and we have to pay £165 for them to perform diagnostics . The car is in the garage for over a week and we hear nothing and we spend hours trying to get through on the phone (they just don’t pick up , sometimes for over 40mins). They say it’s an engine failure oil, coolant and fuel mixed in the cylinders & it needs new engine !!’ To date we have never received the mechanics report 8 weeks later. Adele at EH initially says the warranty will replace engine and they need to contact EH peugot to price everything, this takes 5 further weeks and numerous hours chasing them to get progress. Then they tell us the the warranty is invalid as there is no record of a service ? They had not performed a service but a health check & MOT in aug 25 so they aren’t going to repair the car. It’s our word against theres that it should have been serviced. Unless we pay over £7500 for the work doing they aren’t doing anything! They then after another 2 weeks they send us an email saying that we have 24 hours of remove the car from their Darlington branch or they will charge us £30 a day for storage. My son has had no choice but today to get the car collected by a salvage company (who have been excellent) and scrap the car for £400, he cannot afford to pay huge amounts to get this car fixed. Evans Halshaw have still have still not sent us the mechanics report. Truss pilot claim this is not a genuine report but I can supply V5 , purchase invoice , MOtlT certificates , emails etc
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
