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Cartime Rochdale
Edinburgh Way, Rochdale, OL11 2NQ
rochdale
4.4 (3,758 reviews)
Joined 2019
Cartime Rochdale
Edinburgh Way, Rochdale, OL11 2NQ
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DREADFUL. They seem unable to refund my "refundable" deposit of £250. I've been asking for 3 weeks for a refund and have been given a host of excuses. They've "escalated" my case apparently. And yet I've still not been given my money back. DO NOT GIVE THEM ANY MONEY. And if you do, make sure you have the local small claims court email address handy, you'll need it. Dreadful, unprofessional and untrustworthy company.
Purchased a car from a salesman called Suhaib. He was amazing to deal with throughout, got nervous a few times, as was my first time buying a car on finance. Suhaib reassured me and explained everything in a way I would understand. Other dealerships I had visited were quite pushy but Suhaib was not pushy at all, gave me all the time I needed. I am very thankful for the experience and will definitely be back when it’s time to upgrade. Keep up the hard work.
Customer service was outstanding throughout. Haider the senior sales executive provided an amazing journey of buying my latest vehicle. He met all our needs and went above and beyond to ensure I was fully satisfied from start to finish. I would not give a second thought in returning in the future and will definitely inform others to go there. Huge thank you, to you Haider 😁
TERRIBLE COMPANY WOULD NEVER BUY AGAIN FROM THEM!!!! Firstly customer service from Paul the salesman was awful, as he was giving sarcastic comments to everything we asked also very pushy asking to pay the deposit to buy the car. Then once we bought the car we noticed a fault and Cartime refused to do anything about it. We had to ring several times and finally spoke to a different branch. The manager there sorted it. All the want is a sale.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
