
Cartime Nelson
2/4 Lomeshaye Business Park, Nelson, BB9 7DU
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The salesman was very patient with me whilst I got all of my ducks in a row before, during and after my purchase. They MOTโd it free of charge and fully valletted it too. I was given time to sort my insurance out and the car was an absolute steal I terms of price. It had done less that 5000 miles! Would recommend Cartime to my family and friends.
DREADFUL. They seem unable to refund my "refundable" deposit of ยฃ250. I've been asking for 3 weeks for a refund and have been given a host of excuses. They've "escalated" my case apparently. And yet I've still not been given my money back. DO NOT GIVE THEM ANY MONEY. And if you do, make sure you have the local small claims court email address handy, you'll need it. Dreadful, unprofessional and untrustworthy company.
Purchased a car from a salesman called Suhaib. He was amazing to deal with throughout, got nervous a few times, as was my first time buying a car on finance. Suhaib reassured me and explained everything in a way I would understand. Other dealerships I had visited were quite pushy but Suhaib was not pushy at all, gave me all the time I needed. I am very thankful for the experience and will definitely be back when itโs time to upgrade. Keep up the hard work.
Customer service was outstanding throughout. Haider the senior sales executive provided an amazing journey of buying my latest vehicle. He met all our needs and went above and beyond to ensure I was fully satisfied from start to finish. I would not give a second thought in returning in the future and will definitely inform others to go there. Huge thank you, to you Haider ๐
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.