|
Beta
527
527 vehicles for sale
Joined 2014
Cartime Bury
Bell Lane, Bury, BL9 6HH
bury
4.3 (See 3,797 reviews)
Cartime Bury
Bell Lane, Bury, BL9 6HH
bury
4.3 (See 3,797 reviews)
527 vehicles for sale
Joined 2014
Cartime Bury
Bell Lane, Bury, BL9 6HH
Cartime Bury
Bell Lane, Bury, BL9 6HH
just to let you all no about my experience at cartime bury first of all they sold me an audi rsq3 vorsprung witch was remapped and modified even though I asked if had been modified and they said no. so then the car came back to them after me been in it for 5 months uninsured as it was modified without my knowledge so basicallybeen missold a car. then I was put into a volkswagen touareg black edition witch I asked for only to find problem after problem with this aswell take in mind I was still under cartime warranty for 3 months but only to find out that the warranty does cover the front camera in my car what had a lens missing witch wasn't any fault of my own just wear and tear . so then I asked Dan chippendale the site manager who is an absolute joke what he was going to do about this and he said he won't fix it as it may of been my fault lies again. so then I got intouch with the finance company motonova to let them know about the issues I had with the carand it wasn't just one problem is was several problem as I got a diagnostic report done and that flagged up everything. motonova sent an engineer out to asses my car only to find out that after waiting over a month his report was saying that this car is a rejection but I had already got rid of the car as it was problem after problem . so by this time the audi rsq3 sportback vorsprung was given back to cartime 6 months ago from this report only then when I got home on Friday the 19/6/26 I had a letter from West Midlands Police stating ive been speeding take in mind ive not had the car for over 6 months now and I get a ticket from that car witch they didn't change the name over on the log books . so do yourself a favour and go somewhere else as you will regret buying a car from this very dodgy carsales cartime in bury. stay well clear and also the afersales is just a group of people made up to be experienced mechanical minded idiots a guy called Stuart was the afersales manager who hasn't got a clue about anything yo do with cars as he must of been the village idiot in bury. Read other reports on this company before you even go there . trust me go somewhere else there are loads of carsales around. Just read other people's reviews.
I purchased a car from Cartime on 8 May for £19,118. Unfortunately, the whole experience has been very disappointing. When we first viewed the car, there was a strong smell inside the cabin, similar to a dog odour. The salesperson told us the smell would be removed. Two days later, when we returned to check the car again, we were told the vehicle was still being cleaned and had not yet arrived back at the dealership. When it finally came back, the seats still felt damp and the smell had not fully gone. We were told it would disappear in a day or two. Later, we discovered that all the floor mats were missing. We immediately called the company, and several staff members—including the salesperson and a manager—promised that the mats would be arranged and sent to our home. After many phone calls and follow‑ups over more than a month, nothing has been done. I chose Cartime because I believed it was a reputable company, but this experience has made me lose confidence. I am very disappointed with the lack of responsibility shown by the salesperson and the poor after‑sales service. At this point, I only hope to receive the floor mats that should have come with the car, so that my trust in the company can be restored.
The company is trying really hard before the transaction is completed. There was no problem for the dealer to call us to make sure that we will be comming to complete the purchase but when I send a request through an email couple of days later.... no call. Quite disappointing especially that after the purchase we have noticed the chip on the windscreen. I am not sure if I would recommend that company.
We’re less than 48 hours from seeing the car online and we’re now driving it away! Noel has been brilliant from start to finish. He’s always answered every call and question and he has been very clear and up front throughout the whole buying process. No hard sales, just a nice friendly guy with A1 service. Thanks Noel 🙂
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
Are these results helpful?
Help us improve
