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BEN HARRISON AUTOMOTIVE LTD
Unit 16, Sunnyside Park, Wimborne Road, Poole, BH16 6HQ
poole
4.3 (89 reviews)
BEN HARRISON AUTOMOTIVE LTD
Unit 16, Sunnyside Park, Wimborne Road, Poole, BH16 6HQ
I want to say a massive thank you to Ben, Harry, Ollie and all their team at BenHarrison Automotive. From start to finish the purchase of my new car was an amazing experience. Their professionalism and service was second to none and I can not recommend them enough to anyone who is looking to purchase a new vehicle.
What a wonderful company to deal with from start to finish they did not disappoint. I seen plenty of vw golf r's on auto trader but this one stood out beyond every other down to it being the correct colour and having just about every optional extra on the car. They sorted everything for me from start to finish. I traveled 500 miles to get the car as i traveled from Scotland and when I got there I was not disappoint infact nothing could wipe the big smile off my face. The car was cleaner than I expected and looked like brand new although it is a 10 year old car. As a mechanic myself when I got the car home I inspected the car on a ramp and everything was perfect no issues what so ever. I will keep this company in mind when I buy my next car, I dont even mind the 500 miles trip there and the same back, it's well worth it. Thank you
Came to purchase Bens pride and joy Lamborghini Huracan. Ben was knowledgeable & presented the car beautifully. The car was pristine and couldn\u2019t be faulted. We arranged financing ourselves and what a huge regret we didn\u2019t use Bens financing. Ben was always beyond helpful and responsive nothing was ever too much trouble. I would highly recommend purchasing a car from Ben Harrison Automotive. Well earned and deserved 5* review from an extremely happy customer thank you so much.
Emailed them requesting a call back about the car. Included in the message stating when I'd be there to view and to call me if it sold. Heard nothing. Turn up, get shown around it only to find it's being collected that day and someone's already put a deposit on it. No communication from them at all.
Bought a vehicle from this company. I rang them before I took delivery to ask if it would be served before it was delivered and was. told it had only been serviced a few thousand miles ago. I asked when that was and they said a year ago. I asked if surely it was on milage or age depending which came first and I was point blankly and rather bluntly told that this vehicle is only serviced every TWO years. I have since investigated and found out this was a lie. the vehicle was due a service around the delivery time and it is. YEARLY service. unfortunately because of the rude and bordering on aggressive nature with which I was dismissed originally I did not feel I could go back to them and argue that they should have serviced my vehicle. *Update* I contacted Harry at Ben Harrison and after some discussions they have acknowledged that there were some mis- communications on their part and as a way of an apology they have offered to pay for my car to be serviced next month. I will update the post again once the service is done and if they stay true to their word or not. *Update*: True to their word they did pay for my service so will up my stars but I will not go higher than 3 as they need to learn to be more open and honest with customers from the start. And I think the attitude I was given in the first place needs to change. Just because I am a woman does not mean I am stupid and do not appreciate being spoken to as such.
Bought a cla45 from them. Nothing was too much trouble, prompt at responding to any queries. They even delivered the vehicle within a couple of days. I've bought many cars from dealers over the years but Ben Harrison were up there as one of the best I've dealt with. Great work guys and loving the car
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
