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Arnold Clark Vauxhall (Livingston)
Carmondean Centre, Deans, Livingston, EH54 8PT
livingston
4.7 (185,020 reviews)
Arnold Clark Vauxhall (Livingston)
Carmondean Centre, Deans, Livingston, EH54 8PT
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From start finnish the experience was easy staff are friendly and easy to chat with and not pushy that you jave to purchase a car there and then. Tbh I went in on Tuesday morning found a car was able to get the finance sorted and the car was ready for me to drive away Tuesday evening.
My dislikes are the car has a few issues regarding my back passenger doors/ handles plus the engine cover is missing from under the bonnet lid there is also damage interior to my middle glove compartment damaged leather which I felt should of been mentioned.. after checking the vehicle online I noticed the car had failed 2 MOTs which where a concern and 2 services on the car are missing the year 24/25 something i asked for but was told there missing.. I have bought lots of cars from arnold clark especially the one I traded into you my concern is the lack of telling the purchased person who is giving good money to your company especially with finance not a issues here it was straight cash and I feel personally some extra care to someone like myself who is coming to your showroom and expecting more attention i feel as if I have been in away let down.. but apart from that the car dealer who dealt with me was nice and warm towards us.. its just the lack of letting me know the underlying problems which has came with my kia car has put in a way a damper on coming back in the future.. Regards James Ahe owner of kia xceed.
Ryan Mckinnon service manager at Mercedes Benz Grangemouth is one of the nicest and most helpful people in the car industry. Ryan tried to do everything possible to assist me with a warranty issue. In the end Warrantywise (I don’t recommend them) did not cover the failed parts, but Ryan did try everything he could to get the claim through on my over three year old car. The work was completed perfectly by the service team and the car is now running perfectly. So Arnold Clark Mercedes Grangemouth get a five star review from me. I am 100% happy with the service and work done. Thank you. ETM
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
