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Arnold Clark Vauxhall (Lenzie)
69 Auchinloch Rd, Lenzie, Glasgow, G66 5EZ
glasgow
4.7 (185,020 reviews)
Arnold Clark Vauxhall (Lenzie)
69 Auchinloch Rd, Lenzie, Glasgow, G66 5EZ
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I went to Arnold Clark for my very first mobility car I ordered a Jeep from Adam mobility and he was quick enough to sit me down smile and tell me it'd be too to four weeks it has now been two months I also was called a liar basically that he had rang me when I had no miss calls on my phone as I was waiting for his call then I had another sales members saying he has called basically calling me a liar I took this up with Adam and asked him for more transparency so professional as a salesman he put the phone down so therefore actually deal with the manager he was very rude very brought I do suffer mental health as well as disabilities which they were aware of and basically the manager mobility senior Scott was telling me basically was going to cancel my application for stating the truth which I made it very clear on the on the phone call absolutely disgraceful service discussing ruined my first mobility experience contacted mobility which I will do first thing Monday and tell them out I'll pulled he basically lights a matter to get a sale as it's coming up to two months and not two to four weeks management needs to go back to training academy in Scotland for another two weeks as they were just blatantly one-sided for the staff absolutely disgraceful I would honestly say before you go to Arnold Clark please exhaust yourself for other places because these are just very improfessional and very very arrogant to deal with ARNOLD Clark Salford
Communication was awful. I phoned multiple times for updates on when I could pick up my car, each time was promised a call back that never happened. I reserved a hybrid online, but was given a manual car that I only realised 12hrs after pick up can't be a hybrid so this wasn't the car I even reserved. I phoned to tell them this and was promised a call back ASAP, this was over 24hrs ago and I have still had no response.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
