
Arnold Clark Renault/Dacia (Glasgow)
Rannoch Drive, Bearsden, Glasgow, G61 2JP
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Overall, I had a very positive experience. The person who helped me was great his name David Singh he fully acknowledged my needs, was professional and knowledgeable, and made the whole process smooth and easy. The car was in excellent condition on collection and everything was well prepared. The journey from start to finish was straightforward, and the finance agreement was clearly explained and arranged smoothly. I’m very happy overall.
It brings me genuine joy to be able to give a company a glowing review, as it so rarely happens these days. Firstly, I got my car valued online and secondly made an appointment. When I arrived, I was greeted by a lovely man called Faez who continued to help me. We chatted, he inspected the car, and after a bit of back and forth offered me £125 less than the online. I was fine with this, as there were a few scratches he pointed out. To be honest, it was a fair price and much more reasonable than any other forum offered, including the dealer at VW. I was then offered a lift to the train st!! What lovely people! I cannot recommend highly enough.
Having waited best part of 6 weeks to pick up my new dacia i was rather dissatisfied to find that this car has an electronic handbrake i have never dealt with this before and to be honest I intensely dislike it when I apply it it does not feel safe i like the car but not this awful progress of a handbrake if this is the future I won't be buying again feel that .more effort could have been made to keep me informed of my car arrival as we paid for sat nav and dashcam we have to go back for sar nav to be fitted wasting more 9f my time and fuel .
Overall, I am satisfied with my purchase of a new Chery Tiggo 8 PHEV Summit from the Arnold Clark Liverpool branch. I initially viewed the vehicle online from my home in London. The purchase process was primarily conducted through sharing car video, email, and phone communication, which I found to be smooth and efficient. I received quick finance approval and collected the vehicle from the London Arnold Clark Click & Collect location. Will was very cooperative and efficient in the delivery process. The entire process was transparent, efficient, and handled professionally. I am grateful to Mak Naidoo for his excellent service, as he ensured a delightful surprise for my family and children on Easter. I highly recommend their services. Best regards, Dr. Muhammad Arsalan Nazir
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.