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Arnold Clark Renault/Dacia (Dumfries)
361 Annan Road, Dumfries, DG1 3JR
dumfries
4.7 (185,020 reviews)
Arnold Clark Renault/Dacia (Dumfries)
361 Annan Road, Dumfries, DG1 3JR
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Arnold Clark - Citroen, South Street, Glasgow. Took 13 weeks to preform a 2 day repair. This branch has a reputation for have to wait up to 4 weeks for appointments and failing to deliver on time. Putting profits before offering customers a acceptable, honest and reliable service.
If I was able to give more stars then I would. I have never received customer service like I did at this store. All the staff were so welcoming from the moment I walked into the moment I left. Bianca went above and beyond to help in anyway she could. Due to the bank holiday they couldn’t release the car I was wanting as funds weren’t showing up on their account but Bianca quickly organised me a courtesy car so I can get back to Dundee and didn’t need to take the train back home again. They were very apologetic. Went back down on the following day and again all very welcoming and I was in and out the store within 10 minutes. I highly recommend using this store.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
