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Fantastic, stress-free service when we needed it most! Highly recommend Arnold Clark Chertsey branch!⭐⭐⭐⭐⭐We came to Arnold Clark in a bit of a distress after our previous car completely failed, and the team here absolutely sorted us out. From start to finish, the entire experience was completely hassle-free, transparent, and smooth.All of the staff were incredibly helpful, but a special mention must go to two consultants, Marvin and Charlie. Both of them were fantastic to deal with—extremely professional, friendly, and eager to help us find the right solution quickly.The sales Manager Mr Sokrat Noti was also brilliant and highly supportive throughout the process. Everyone went above and beyond to make a stressful situation easy for us.We are so grateful for their excellent customer service and would highly recommend this branch to anyone looking for a seamless, transparent car-buying experience. Thank you, team!
Bought a new car which was due to be delivered with 0 miles. Was then told that a member of staff was going to dropping it off and had 200 miles on the clock when it arrived - we were then asked to drop the staff off at a train station. Car turned up with a scratch on it - and no lights that work…. Still waiting for this be fixed and the guy I bought the car off doesn’t return my emails.
Bought a car back end off April Just not satisfied with the car at all all 4 tyres are different Vent broken Noise from front end witch was there when I collected it Brakes grinding No mats in the car Just poor really for A £19500 car To be fair they did say bring it to a garage for repair but I don’t trust there garages if they can let a car leave like this then what they going to do to mine I will sell it on soon and loose money but it’s not the experience I thought it was going to be
Don’t take your car for a servicing at the Nottingham store! Took it in with no faults, needed a little coolant, but when it came out had a sudden loss of power, drinking the coolant quicker than before. Broke down on me while driving a normal route. Took it back in to explain this and all they said is that I would have to pay extra to find out if there was any problems, money grabbing, from company we’ve used for years but not there when you need them most. I understand the warranty side of things but if the problem came from the service surely the normal/ moral thing to do is offer to find what they might of done to it.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
Arnold Clark Click & Collect Exeter
Exeter
(View 23,199 vehicles in group)
(View 23,199 vehicles in group)
