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Arnold Clark Click & Collect Bristol
4.7 (182,707 reviews)
Arnold Clark Click & Collect Bristol
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Purchased an MG HS Hybrid+ Trophy and while I am pleased with the car itself, the buying experience had some notable shortcomings. Communication could have been more proactive — I found myself chasing for updates on a number of occasions. The salesmen did try but appeared extremely busy, which may account for some of the issues experienced. On collection day, both sets of keys could not be located and after a lengthy wait I was given a demo car to use while the matter was resolved. Despite a price being agreed and quoted in writing, I was subsequently asked to accept an increase due to a salesman error — something I found frustrating given the deal had already been agreed. On the positive side, the business manager secured a strong trade-in value and the discount on the car was generous. I hope the few issues raised are taken on board.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
