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A5 Cars and Commercials Limited
Watling Street, Four Crosses, Cannock, WS11 1SB
cannock
2.6 (64 reviews)
60
Joined 2021
A5 Cars and Commercials Limited
Watling Street, Four Crosses, Cannock, WS11 1SB
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Well where to start. AWFUL customer service had me sat waiting nearly 3hr for a mechanic to turn up, never ended up turning up. Car was listed with no faults, had a faulty driver window. Took them 2 hr just to put some air into the tyres.
Conner Lillford
24 November 2025
Booked online to view a car, drove 3 hours down to come and view it, the state of the car was shocking nothing like the “nice little motor” that it was advertised as, the car had cleary been resprayed and had orange paint coming through under the black that it was currently painted. The battery was flat on the car when the salesman tried to unlock it, he didn’t even offer or try to get a jump pack. After seeing the initial state of the car I didn’t even bother asking to see the car running. What a waste of a journey. Absolutely useless.
Danny Martin
31 August 2025
Wasn’t going to leave context to my review but they left a cheeky response to my 1-star review so I’ll write a full 1-star review instead. I sent them a \xa3250 deposit to hold a car for me before viewing (my mistake - first time buyer at the time). Arrived after driving an hour. Car was not in condition as described, convertible roof didn’t even work and the car wasn’t even given a once over, you’d think they do this as I gave a holding deposit just to try and secure the sale. Called multiple times after my visit, they blocked my number, I then called off my father’s phone to get in touch they answered. After multiple calls and messages to get the deposit back we had to resort to sharing that we were going to report them to trading standards. It was only then after an argument on the phone, presumably because they were annoyed we didn’t buy the car did they then refund us. No care for the customer and no salesperson skills whatsoever.
Jordan O'Brien
30 June 2025
Be wary of dealing with this company. We bought a car from them and there were a number of problems. First they told us it had MOT for 11 months but we later discovered it was only for 2 months. They said it had 1 previous owner - found out later it had 5! They "lost" the log book and didn't have a copy of the latest MOT. The phone number they gave us was a fake and the number on their website just goes to voicemail - they don't return calls. Said the car had only recently come in - found out later they'd had it for nearly a year!
Betty-Ann Ambury
17 April 2025
Searching for ages to find the car i wanted and finally found it at A5 cars. Brandon was brilliant very honest and clear from the outset that they had misplaced the service history and gave me a great deal on my px. Car was given a new MOT and all fine. Fast forward 3 months and I get a call from Brandon to tell me they found the history... chuffed to bits... would definitely recommend.
Mel Newman
10 April 2025
What can I say Chris at a5 is who I dealt with and what a lovely helpful and honest man , I cannot fault any of the dealings I have had with this garage I bought a cheap little mini off them and I am thoroughly happy with the purchase I had bought it as my normal day car had blew the cam shaft so I needed a cheap run around and I have to say I am totally overwhelmed how happy the service and the car was
David Howard
16 December 2024
Rang before I visited to see if they had a choice of vehicles in my price range and fuel type. Visited with great choice of vehicles in my price range and fuel type I was looking for. Great customer service from "Brandon." Great service from start to finish. He is a credit to the team.
Claire LOA
11 November 2024
Great service, Brendan went above and beyond in helping us choose the right car.
kelly evans
17 September 2024
Rude old man give a shit to his clients. Didn't care for other people time
vicky janjua
17 September 2024
Phoned up few times to find out more about car in their offer. All I am going to say is read their reviews!!! They might have hired new sales team (answer to all one star reviews) but their management are the same!! Lie after lie, again and again. Car history shared with me was different to history shared with my Mrs, that's all in space of 2 days. True con artist 🙌🙌🙌
Paul W
31 July 2024
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
