Volkswagen Golf 2020 - 1.0 TSI Match Edition Euro 6 (s/s) 5dr Manual

I reserved a car and drove an hour to get there, only to find out it had already been sold. Nobody bothered to tell me beforehand, and even when I checked in at reception, nothing was mentioned. After sitting around for nearly an hour waiting to be seen, I was casually told the car wasn’t available. A complete waste of time and really poor communication.

Bought a car from Hinckley, service was solid, the place is rammed through and they need more sellers as we had to wait 30 minutes on a Sunday, after our appointment slot hence the 4 star, but beyond that I would recommend them. We had Harby as our seller seemed a nice chap.

Really good service…Alex was really helpful and did a great job

Purchased a bmw less than 24 hours ago, already had a fault. No manger is willing to come on the phone, I will write a review every hour until I am sorted.

Great experience- appointment booked half an hour before and treated very professionally by Harley. No pressure or rush. Really pleased with my new car and reassured to know this place is just down the road. It was important for me to see and try before I buyed. Thank you v12 and Harley.

I had an excellent experience working with Harby at the dealership! From start to finish, he was professional, knowledgeable, and genuinely helpful. He took the time to listen to what I was looking for and made the whole process smooth and stress-free. Harby explained everything clearly, answered all my questions, and went above and beyond to make sure I felt comfortable with my decision. Thank you very much!

Great service 4th car from them never a problem

Friendly helpful staff, great service from Patrick :)

Jake is a charming helpful chap, a credit to your company

Excellent service from Josh and Parv.