NATIONWIDE DELIVERY AVAILABLE
Car Quay
Derby Road, Stenson Barrow on Trent Derby DE73 7HL
Derby
Very helpful
Trevor Young
02 September 2025
well im surprised to see so many 1star reviews because my experience was A+ 5* , my daughter bought an Audi Q3 which we dealt with Andy and a few days later I bought a vw t-roc for my wife as it was her birthday from Jack and I couldn't of asked for better sales people. From day 1 from the initial calls to getting the cars delivered was outstanding service, there may of been veryyy small issues but were sorted out straight away. Staff were polite even the lady I spoke to on the phone sorry dont remember your name but fingers crossed we dont need another car but if we do you will be our first port of call. Thank you once again ohhhhh my wife was very happy with her T-roc :-)
Colin Empson
30 August 2025
Jack is an absolute legend! After two bad experiences buying used cars from other dealerships, we finally found the right person to restore our confidence. Jack was incredibly patient with us (we needed a lot of reassurance!) and his communication from start to finish was amazing. Nothing was too much trouble, and he actually made the whole process enjoyable. For the first time, we truly felt the excitement of picking up a new car! Plus, he even laughed at my jokes — definite bonus points 👍🏽 thank you Jack!
Megan Sellers
28 August 2025
Awful experience from the moment I purchased the car. Was delivered with numerous problems, which were never sorted. Spent \xa32000 since buying the car, and after a blow out find out I had no tyre kit or jack to put the spare tyre on that I had to purchase separately.
Jonathan Mulholland
21 August 2025
Purchased a Tesla Model S - whole process was really refreshing and positive. Got a great price for trade-in and the whole process was easy. Car was great price also. Worked with Andy H on the deal and had a great chat with owner Jamie who was really nice, friendly and helpful. Great after sales also. Very happy and shall return. Thanks. - Jack (TVD)
Jack
02 August 2025
Great customer service. Meg was fantastic and couldn’t have done more for us. Really happy with the car and the part ex too. Would definitely recommend Car Quay. Really friendly people, not at all pushy, and willing to go above and beyond to ensure customers are happy. Thanks Meg and Trev who delivered our new car.
Wildvixen
01 August 2025
I approached them through their website to arrange a test drive for THREE cars. The response I got was over a day late for the requested time and clearly didn't reflect my enquiry. "Thank you for your recent enquiry on the BMW X3 we currently have for sale. Great news the vehicle is still available and I am happy to help with any questions you might have." I then sent a follow up email see if anyone was prepared to be more helpful and got a call the following day by someone who also couldn't see how my enquiry hadn't been addressed. His only objective was to defend his colleague and dismiss the fact that I had had no specific answer to any of my questions. I will buy elsewhere as I can't imagine how you would be treated if the car you bought had issues. Great response. Don't address the fact that you didn't respond to my request for a test drive of three cars not just one. Don't address the fact that no one came back to me until 24 hours after I had requested the test drive. And then embark on a self defence tirade that amounts to contempt for potential customers. Anyone reading this would do well to visit the TrustPilot website for many more damning reviews of this outfit.
Rich Wiskin
31 July 2025
This company explained everything thing, a very easy experience choosing a vehicle customer service was top notch nice friendly service my experience was great can’t fault them thank you
Colin Cunnison
30 July 2025
This is the second car we have purchased form Car Quay we love the service and support from all the staff, Jack has been so helpful and the customer service is fabulous we wil return in a few years for a third car thank you Shelley and Paul
Shelley Townsend
30 July 2025
I purchased a car from them, a 640d. I'm quite happy, and I had a massive oil leak through the oil cooler, but the lads were very friendly and helped me out with the insurance company to receive some compensation. I'm quite happy. I will definitely use them again for my next purchase.
Povilas Jucys-TV
30 July 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
2 Previous Owners, + PANORAMIC ROOF SUPERB CONDITION + SOURCE – This high-spec Jaguar F-PACE 2.0 Portfolio AWD Auto has been sourced from a Land Rover main dealer group, taken in part exchange against a newer model. OWNERSHIP – It has had two previous owners from new and is presented in great condition throughout. SERVICE HISTORY – Supplied with a comprehensive service history and will be fully mechanically prepared by ourselves prior to sale. It will also come with a brand new 12 month MOT for complete peace of mind. PRESENTATION – Finished in striking Italian Racing Red, this Portfolio edition rides on smart 19in Razor Twin 7-Spoke alloy wheels and features a desirable panoramic roof. Inside, the cabin is beautifully appointed with Windsor Light Oyster leather upholstery, offering a luxurious and airy feel throughout. FEATURES – As a Portfolio model, it boasts a superb level of equipment, including satellite navigation, meridian sound system, heated front seats, reversing camera, lane keep assist, keyless entry and start, ambient lighting, Bluetooth, cruise control, and climate control. A refined SUV with style, space and sophistication. ADDITIONAL INFORMATION – HPI clear with no accident history or outstanding finance. Mileage verified as genuine. Supplied with the V5 registration document, comprehensive service history, MOT certificate, and a HPI clear certificate. All vehicles are valeted prior to sale and include a nationwide warranty. Part exchange very welcome and finance also available. Please contact us today for a tailor-made quotation. PLEASE NOTE – To avoid any disappointment please call prior to arrival to ensure the vehicle you are interested in has not been reserved by another customer and is on site available for viewing. ABOUT US – We are a family owned, multi award winning car dealership with up to 200 quality used vehicles in stock. With up to 100 images per car, walk around videos, bespoke finance quotation tools and the ability to reserve vehicles too, head over to carquay.co.uk and get in touch with our team today. Take a moment to read over 1500 genuine 5 star reviews about our business and keep up to date with what’s happening on our social media
