Vertu Volvo Yeovil
2 Brympton Way Lynx West Trading Estate Yeovil BA20 2HP
Yeovil
The experience at Vertu Volvo Yeovil was good because Ross took care of the complete sale and went through all of the paperwork in detail. It did at times feel a little pressured but we are pleased with the car. Only issue we have was that there was NO follow up call a few days latter as promised.
The sales staff were excellent and helpful. However, the EV I chose was not properly prepared for delivery. Cleaning was superficial. Areas under the bonnet, inside the charging cap were missed. Rubber mats were placed over the existing mats. Tire pressures were set for a conventional petrol car rather than an EV - probably unsafe at high speed. An electrical cover was missing (and still has not been replaced) under the bonnet. All in all unsatisfactory. Which is disappointing as the car itself is excellent.
I was happy with the service at Vertu Volvo Yeovil because the whole experience, from my first visit, viewing my intended purchase, taking a test drive and eventually taking possession of my Volvo XC40 was a total pleasure. Many thanks to Guy and Ross for their very friendly and professional input in completing the transaction, as well as the wonderful cups of coffee provided.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
1 Previous Owner, .Charcoal floor mats, Charcoal carpet and floor mats, Rear wiper, Front and rear electric windows, Rain sensor with automatic windscreen wiper activation, Hill start assist, Electronic parking brake with auto hold, Vehicle deceleration control with Anti-lock Brake System, Electronic Brake Distribution and Emergency Brake Assist, Stability and Traction Control with Spin control, Engine Drag Control and Corner Traction Control, Hill descent control - Off-road drive mode, Dynamic chassis, Wireless/Inductive Mobile Phone Charging, E-call, Bluetooth handsfree system, Apple carplay (wired), Android auto (Wired), Speed sensitive steering, Front park assist, Oncoming Lane Mitigation, Intelligent speed assistance, Driver alert control, Lane keeping aid, Driver assistance (pilot assist and adaptive cruise control), Front and rear parking sensors, 9" centre console portrait touch screen, 12.3" Progressive Driver Display, Quote Ref: 507167