Volkswagen Caravelle 2013 - 2.0 BiTDI BlueMotion Tech Executive 5-Door

Purchased a Ford Focus Eco boost in June 2024. In March 2025 my EML came on, my wet belt needed replacing and could have completely ruined my whole engine. I rang called the owner twice and left voicemails, shock horror! no reply! It cost \xa31,615.00 to fix! A huge unexpected bill to pay. I'm not knowledgeable on cars, and granted in hindsight i should have done more research myself. However, after having many conversations with the owner prior to purchase, learning about his years in the car trade i felt reassured, although no future car care recommendations was given at point of sale. When purchased, the car had 69k mileage and was 9yrs old. EML came on at 73k and was 9yrs 8months. Looking online, this is what i found. "Ford Focus EcoBoost wet belt replacement is generally recommended every 10 years or 150,000 miles, although mechanics suggest replacing it sooner, around 8 years or 80,000 miles, due to potential premature failure. A failed wet belt can lead to significant engine damage, potentially requiring a complete engine replacement. " For someone who has had years in the trade, surely would have been fully aware of the above statement. If there was some sort of pre sales care with this advice being shared, the car wouldn't have been purchased. I eventually got through to the owner, he clearly had a lack of interest stating he only goes my manufacture recommendation and advised "it is what it is"

AVOID!!! To give this place 1 star is to give 1 too many. Bought a car in March and within the same day of owning the car (I drove it home) it ‘clunked’ when reverse parking, it also vibrated quite badly when doing anything around 60mph, so called and let them know and they said bring it back. They replaced the steering column said everything else was fine with it and I went on my way. It still always vibrated at any speed but I put this down to being an older car (11 plate). Cut to 2 weeks ago, as I was driving the car, the steering column fell off onto my foot and I lost all control, I called them up to tell them and initially they said they hadn’t touched it, either they were lying to me originally or now, so I sent them a picture (see below) and they said bring it back. On inspection of the car (Brickfield Car Sales Owner was avoiding me like the plague at this point, I dealt with the garage where he trades from) I was told that it had been replaced and that it was a cheap part bought on eBay and substandard. They ordered me a genuine part and replaced the same day, however as a knock on effect of the steering column falling out the coil within the steering wheel was damaged and needed replacing (no airbag or horn now). I was then told that he would not cover the cost of this and I would have to pay for it. I gave him 3 options at this point, fix it, refund me or court. He offered no apology and did not comprehend (or just genuinely didn’t care) the severity of what had happened, it all came down to the bottom line and by using substandard parts to save himself a few quid could have cost lives. The car is now fixed but at a cost of \xa3200, as 3 out of the 4 wheels were buckled (hence the vibration) and yes you can argue that it is wear and tear so I paid for the work to be done, however the car vibrated from day one so I highly suspect it’s another point which was used as a cost cutting exercise and not properly dealt with. Do not put your trust in this person to sell you a road worthy vehicle, he’s only out for your money!