BMW 5 Series 2014 - 3.0 530d Luxury Touring ULEZ Diesel Automatic 5 Door

Very friendly staff, but when we went for the test drive even though my husband had given his driving licence we were told he had to come with us for the test drive and we had to go his way,no up hill or down hill!! Very strange.We did tell the salesman that was very strange and very uncomfortable with him in the car but was told it was company policy. We were think to buy the car, but if we wanted one extra access, we had to pay \xa375,trade price, so it was starting to add up!! There is no movement on any thing ie price of the car, etc So we didn't buy the car!!

I recently bought a Nissan Micra from Bristol Auto Hub and had such a great experience—thanks to Josh! He was friendly, honest, and really went out of his way to make the whole process smooth and stress-free. Josh answered all my questions with patience and made me feel confident and comfortable from start to finish. The car was exactly as described—clean, reliable, and in great condition. I’ve been loving it ever since! If you’re looking for great customer service and a car you can trust, I’d definitely recommend Bristol Auto Hub. Big thanks again to Josh for all his help!

Very helpful and patient, dealing with me whilst on holiday, chasing up getting a car in for MOT and service, very friendly staff. Josh and Aaron went above and beyond with the customer service very easy to get along with. Patiently waited for me to arrive at the dealership moments before closing and stayed open to ensure I got my car. Wide arrangement of cars to pick from. Extremely happy with my car and the service I received from them.

I recently purchased a wonderful car from Bristol Auto Hub. All my worries and concerns were answered by Josh and Aaron who were fantastic to deal with. They sorted out everything for me and made the whole buying process such an ease, I will definitely be going back for another car in the future. Thank you so much for all the help with my new car.

0/10 customer service 10/10 Arrogance, scammers 10/10 selling cars with mechanical & electrical faults, advertising car's with wrong milage...... STAY WELL AWAY AND BUY ELSEWHERE.

Great service this morning when buying our car. Daniel explained everything with no pressure. Haven't driven far yet, but have absolute faith that everything is fine, thank you.

Bristol Auto Hub went above and beyond to make our car buying experience as smooth as possible. We would definitely use them again and highly recommend them.

I went to see a couple of cars some weeks ago that were reasonable due to service history and price. After checking the cars for a while, I asked if I could see the stage of the engine. Dan started getting defensive and rude. Then, I checked the body work on one of them as there was a visible scratch hence I asked if he was open to reduce price for it. He got quite defensive saying the price wasn't negotiable the car was perfect, and he was so rude when I continue asking him more questions about service history etc. This is the worst customer service I have ever had. Never again.

I was sold a car and told that the MOT and service was all sorted and good to go. I have a family friend who works in a garage and took it to them to have it checked over just to be sure. I was told that the car was highly illegal to be sold in the shape it was in and that it was life threatening to even drive on the road. Repairs cost me nearly \xa33000. Would never recommend this place to anyone.