Ford Mondeo 2016 (16) - 1.5 EcoBoost Zetec 5dr Auto

I highly recommend Direct Car Sales. Bought a car from them in June and received great service. I picked the car up and am really pleased with it. Did have a slight unforeseen issue develop with the gearbox but George and the team were great. They took the car back and gave me a courtesy car whilst they dealt with the issue - no quibble or hassle. Delivered the car back to me all sorted. Buying a second hand car can feel stressful and difficult to know what to look for and who to trust when buying a used car. I’m happy to recommend Direct Car Sales as had a good experience and good customer service.

Fantastic service and so pleased with car. Very professional and good communication. Would not hesitate to buy next car from George and the team and recommend them to anyone.

Can’t rate Simon and George highly enough. I bought a truck from them that they were selling for a customer and the transaction was faultless, brilliant communication and all round decent fellas and I ended up with the vehicle dreams are made of!!

Great communication. Car was MOT'd and serviced prior to delivery. Great customer service. Would recommend and would use again

It has now been over three months since I paid \xa312500 for a vehicle from Direct Car Sales Limited which was advertised with a brand new engine. The engine suffered catastrophic failure that same day. Professional diagnosis has been supplied. Direct Car Sales Limited have offered no support, financial compensation or final resolution to rectify said failing. They have not conducted themselves in line with their own complaints procedure. Case now being progressed to the court.

It has now been eight weeks since I purchased a vehicle for \xa312500 on the 3/8/24 from this dealer. It suffered catastrophic engine failure a mere 121 miles from the dealership. They have not followed their own complaints procedure, nor replied or offered any form of support or final resolution. Case is now with a third party and progressing through the Ombudsman. Will likely end up in court. I will continue to update the outcome.

Avoid at all costs! Purchased a vehicle from them and broke down before even getting home. Doesn’t answer calls and no support offered.

Im very pleased with my purchase at Direct Car Sales ltd, my car is exactly how they advertised it and i love it!Very smooth process from the time of purchase till collection George was very helpful.Definitely recommend them!💯 …

THESE GUYS ARE AMAZING !!! I dealt with Simon who was upfront honest polite and very very loverly !!!! I bought a loverly astra .. the car has been amazing and as described in ads... these guys make buying a car a pleasure. No pressure to buy happy to give his time and effort to make it as smooth as possible ... thank you simon the wife is very happy with car .... IF YOU WANT QAULITY CARE AND PEACE OF MIND DIRECT CAR SALES IS THE PLACE ..... THANKS GUYS

I had a great experience with Simon and George selling my dads car after he passed away. They were very helpful explaining the process over the phone, and patient with me as I am a newbie, and were friendly and polite when we met in person. I am so grateful to them for being kind and am pleased to have worked with a family run business who clearly take great pride in what they do. I wouldn’t hesitate to recommend them. thank you again.