BMW X5 2023 - xDrive40d MHT M Sport 5dr Auto

I expected better communication and not to have my time wasted with duplicate requests for the same information, which continued after work was carried out.

I am very impressed with the service I received when I brought my BMW X5 for service a few days ago. Natasha Asif was very courteous and friendly. She was very professional and explained everything to me very clearly.

Stratstone Milton Keynes is my “go to” for any work required on my BMW. I recently had a summer check up my service agent was Colin. We had a good meet and greet, I was seen on time and kept informed of progress, the facilities there while I waited were comfortable and customer friendly. All in all a good experience it goes without saying I will return when the car is next due a service, thanks Colin and the wider BMW team,

Visited today as my car was in for MOT, with Colin as my service advisor. Upon arrival, I was greeted by Colin and seen to quickly. He is very polite, efficient and went above and beyond to help me. When picking up my car, unfortunately Colin was unavailable so instead I was assisted by Alex and Emily from the service team, who again, were both fantastic. A 5* experience yet again - Colin, Emily and Alex are a huge asset to your service team! Please pass on my special thanks to them for taking such great care of my car!

Great customer service by Colin at Milton Keynes BMW. I was kept up to date with timings and aspects on the car. Would definitely recommend BMW MK and a shout out for Colin - Thanks!

Really good service, Natasha was very helpful always kept me updated.

From arrival to departure, the attention to comfort and wellbeing given to me by Natasha whilst I waited for my car to be serviced was outstanding.

Natasha was great with everything. Follow ups, any issues and finally getting to the bottom of sorting the problem with the car out. Cannot fault her or her team on any account.

I have been a long standing customer of Stratstone BMW Milton Keynes and this week I visited to get my car Tyres sorted. The reception staff was helpful and offered a warm welcome before then handing the keys too Natasha Asif who often looks after my car. I like to be kept informed and as always Natasha did not let me down. Which enabled me to work while I waited - great experience and service. Also would like to commend Jake who provided excellent balanced advice on the best tyres for my driving style over several emails. - Thank you