Toyota Estima 2010 (60) - 2.4 HYBRID X E FOUR CVT 7 SEATS MPV 5-Door

Recently, I purchased Audi Q5 from Klaw Motors which was imported from Japan. They claim "We only sell cars that have passed their SureCheck (gold standard) and their vigorous and comprehensive vehicle checks which are above and beyond industry standard requirements. We check everything from the bonnet to the boot, including engine suspension, brakes, steering & tyres" - I would disagree! In the four weeks I had the car which I have now returned, I had issues with the radio unit which was crashing the MMI system that cost me over \xa31000 to fix (Klaw Motors did not contribute to the cost of this, which was very disappointing) and burning oil was passing through the exhausts. If you're going to buy a car from Klaw Motors I suggest getting a full inspection before purchasing or this could leave you out of pocket! As I have lost over \xa31500 through diagnostics, a new radio unit, updating the Sat Nat and countless journeys to different garages. UPDATE in response to KLAW Motors: I agree I was overjoyed when I purchased the vehicle (who wouldn't?), however, the matter of fact is that Klaw Motors installed a Car Play system to hide the fact that they installed a dodgy radio unit, which ultimately crashed the MMI system. No full inspection was ever done by Klaw Motors as they claim, as they are not specialists in this field. What's worse is that Malik informed me not to inform my wife as we purchased an expensive vehicle. To reiterate, the issue was NOT an issue with the dashcam or ghost immobiliser, which Klaw Motors claim "I began to experience problems" – THESE WERE RED HERRINGS! Just to highlight this point, in the first days of driving the vehicle, the MMI system would simply crash, but I just simply reset the MMI system, which I did report to Klaw Motors. Another false claim by Klaw Motors is that 1700 miles were driven and the car's oil consumption was reported after! I first reported the issue with the oil two days after purchase. Malik stated that the vehicle had an oil change and the vehicle must have been on a hill. After replacing the radio unit, Malik agreed to pay \xa3150 for the new radio unit but stated that he would do it next week, which he did not. In addition, I stated that I was getting an inspection of the potential oil leak, thinking that there would not be an issue as Klaw Motors claim go above and beyond the normal assessments - wasn't I wrong! Furthermore, I informed Malik that I had updated the Sat Nav software when replacing the radio unit (again) assuming there were no other issues. "There was clearly no fault at the point of sale, as evidenced by your report of the issue after a month of use." - A bogus claim. Another false claim by Klaw Motors is that 1700 miles were driven and the car's oil consumption was reported after! Klaw Motors offered to collect the vehicle knowing that they sold me a car with a dodgy radio unit that had an oil leak (burning oil), and because I was a good person, they offered to collect the car with a full refund. - What about all the costs I have endured? Klaw Motors emphasize that they do not sell cars with known faults; this is far from the truth. Ultimately, the main reason why this vehicle was returned was the oil leak (burning oil). I would have been happy to keep the vehicle otherwise, and the statement below is far from the truth: "As part of our comprehensive pre-sale inspection, we road test all of our cars on a variety of roads from slow country routes to fast dual carriageways. We check the car accelerates frictionlessly and brakes smoothly, as well as listening out for unusual noises. Below are some of the minimum assessments we do as standard, but much more is checked." Accessed 7 June Klaw Motors Quality If you buying a vechile from Klaw Motors, please make sure you do your due diligence!